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Inside Sales Specialist

UDR Inc Littleton ,CO
  • Posted: 20 days ago
  • $32,454 to $49,930 Yearly
  • Full-Time
Job Description

UDR, Inc. is now hiring a Inside Sales Specialist to join our team at our corporate office in Highlands Ranch, CO.

GENERAL SUMMARY OF DUTIES: Responsible for business-to-consumer outbound lead follow-up to prospective renters. Accountable for relationship-building with key stakeholders in property operations. Adheres to a high standard of lead management best practices as outlined by Management. Highly organized and efficient individual who can close sales and bring in revenue.

ESSENTIAL FUNCTIONS:

• Complete outbound new lead follow-up to prospective renters via text, email and phone. Heavy focus on engaging prospects in leasing conversations at assigned UDR communities.

• Inform prospects about the apartment communities’ selling features and match prospective renters to apartment homes that meet their specifications. Must be capable of overcoming objections, cross selling, and upselling floor plans and/or communities whenever possible.

• Set appointments for prospects to tour communities.

• Work successfully in an autonomous capacity adhering to strict weekly/monthly sales metrics. Comfortable working at a desk/computer for 8 hours a day in office.

• Balance a high volume of new lead outreach alongside ongoing conversations with new/existing prospects. Employ meticulous detail orientation.

• Effectively work within a Lead Management System to document all prospect interactions, create/utilize prospect journeys and schedule future follow ups.

• Follow lead management best practices at all supported properties.

• Ensure follow through on engaged prospects until considered “Lost.” Manage time efficiently responding to new leads on the same day they are created or to existing leads as they respond to automated outreach.

• Work with the marketing team to create new follow up automations to better enhance the sales process.

• Work closely with the on-site property sales teams to lease apartments. Utilize online leasing to secure applications from prospects via the website. Contribute directly to the actualization of budgeted/targeted occupancy goals.

• Assist in the screening/lease creation/signing process on all new applications adhering to Fair Housing and UDR regulations.

• Update supported properties’ selling documents on a biyearly basis. Gather property Knowledge Base, inclusive of: floorplans, property/unit amenities, contact list, pet policy, property maps, application/leasing funnel, amongst many other touch points.

• Establish rapport with on-site sales associates at assigned properties across a diverse asset-quality and geographic region. Facilitate a culture of cross-collaboration between the corporate Centralized Sales team and the on-site property sales teams.

• Provide exemplary customer service to both prospective renters, as well as, the on-site sales teams that manage UDR apartment properties. Balance the needs of internal and external customers.

• Identify strategic opportunities for department growth and innovation.

• Perform other duties as assigned or as necessary.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree or equivalent combination of education and experience required.

• Minimum of two years’ experience with demonstrated Sales experience is required.

• Customer relationship development experience is required.

• On-site Property Management experience is a plus.

• Must have and maintain a valid driver’s license unless otherwise noted.

Company Description
UDR, Inc. (NYSE:UDR), an S&P 500 company, is a leading multifamily real estate investment trust with a demonstrated performance history of delivering superior and dependable returns by successfully managing, buying, selling, developing and redeveloping attractive real estate properties in targeted U.S. markets. As of June 30, 2018, UDR owned or had an ownership position in 49,464 apartment homes including 1,334 homes under development or in its Developer Capital Program – West Coast Development Joint Venture. For over 46 years, UDR has delivered long-term value to shareholders, the best standard of service to residents and the highest quality experience for associates.

UDR Inc

Why Work Here?

Professional, collaborative and innovative culture, opportunity for growth and advancement, great benefits, 401k match and rent discount!

UDR, Inc. (NYSE:UDR), an S&P 500 company, is a leading multifamily real estate investment trust with a demonstrated performance history of delivering superior and dependable returns by successfully managing, buying, selling, developing and redeveloping attractive real estate properties in targeted U.S. markets. As of June 30, 2018, UDR owned or had an ownership position in 49,464 apartment homes including 1,334 homes under development or in its Developer Capital Program – West Coast Development Joint Venture. For over 46 years, UDR has delivered long-term value to shareholders, the best standard of service to residents and the highest quality experience for associates.

Address

Littleton, CO
USA

Website

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