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Site Supervisor

U.S. Security Care Middletown, PA
  • Expired: over a month ago. Applications are no longer accepted.

PLEASE ATTACH RESUME FOR FURTHER CONSIDERATION

Although general duties and responsibilities are varied and far reaching, responsibilities for supervising and directing specific functions are as follows:

A. Protective Operations Management

  • Responsible for the efficient and effective performance of employees through delegation. Identity's and develops long and short-term plans;
  • Making recommendations on all personnel actions such as hiring, training, discipline, and terminations to management;
  • Ensuring the effective use of personnel, funds, equipment, facilities and time;
  • Ensuring that all subordinates remain in good morale.

B. Program Management

The Site Supervisor will serve as the key point of client contact to ensure the delivery of high-quality security service for the assigned project by;

  • Effectively leading security officers, ensuring that all Client expectations and written POs are followed;
  • Ensuring all locations are staffed with qualified officers that aligned with client requirements/expectations through effective communication with managers, field supervisors and recruiting staff; reporting immediately to management incidents of serious importance or concern;
  • Ensuring all Field Inspections are being conducted per company policy, reviewing of all Incident Reports for accuracy and completeness;
  • Monitoring all officer shift check-ins and check-outs to ensure 100% shift coverage at all client sites;
  • Ensuring scheduling is created, maintained and validated per policy resulting in accurate payroll processing and minimal overtime for all locations;
  • Prompt action and follow up on any site related concerns ranging from employee matters up to client expectations and inspecting all actionable items after implementation for effectiveness and continuous compliance; interacting with Clients in a prompt and professional manner; evaluating service quality and initiating any necessary corrective action in a timely manner;
  • Complying with all HR policies and procedures regarding recruiting, hiring, training and terminations; responding to serious or complex incidents; monitoring action of the staff; authorizing request for additional resources; assisting in internal investigations, interviews and interrogations;
  • Ensuring all officers are in compliance with preset training requirements and all local and state licensing requirements for security officers;
  • Preparing and coordinating manager site visits and agent inspections schedules; ensuring all Quality Assurance scheduling is proactively handled to meet client requirements and company quality objectives.
  • Preparing and presenting necessary statistical information, training, reports, reviews and QA results at scheduled meetings; updating and maintaining SOPs and POs;
  • Performing the work of subordinate supervisors and employees if and when required.

C. Discipline and Recognition

  • Maintaining the highest degree of discipline within the organization. Recommend penalties, and/or courses of action to be taken, on each situation.

D. Liaison

  • Assisting contact, interaction, and relations with outside governmental agencies, law enforcement agencies, emergency medical services, and private agencies;
  • Ensuring that all channels of communication, both inside and outside of the organization, remain open;
  • Promoting harmony and cooperation across all details, with other agencies, and ensuring harmony between inter-organizational components.

General Leadership Qualifications:

  • Must be an intelligent, articulate and persuasive leader who can serve as an effective member of the senior management team and who is able to communicate security-related concepts to a broad range of technical and non-technical staff.
  • Must have strong working knowledge of protective security operations. Leadership and sound judgment.
  • Must be the de facto leader in emergency situations.
  • Must have 100% credibility, objectivity and respect across all parts of the business. Ability to identify risk and define mitigation measures.
  • Proactive mindset.
  • Build relationships with Staff and business leaders.
  • Build strong relationships with Site leaders.
  • Promote the Security function as subject matter experts within company.
  • Ability to collaborate with other service functions (IT, HR, Finance, Legal)

MINIMUM QUALIFICATIONS:

  • Must be at least 21 years of age;
  • Must possess a valid PA Act 235 certification;
  • Valid Concealed Weapons Permit;
  • Must be a citizen of United States;
  • Must have a clean criminal/police record;
  • Must have a High school diploma or GED equivalent;
  • Reliable transportation;
  • Reliable means of communication (active e-mail and cell phone);
  • Consent to and pass initial and random drug screening;
  • 3-5 Years prior experience in a military or civilian law enforcement leadership capacity;
  • Ability to qualify with shotgun & handgun;
  • Must be capable of passing a standard Physical Fitness Assessment;
  • Valid Driver's License.

PREFERRED QUALIFICATIONS

  • Bachelor's Degree;
  • Military Security Forces leadership experience;
  • Secret Clearance;
  • CPR/First Aid Certification.

Benefits

As a full time, armed agent with US Security Care you will receive medical, dental, paid vacation, personal and sick time, paid holidays, paid life insurance policy, short- and long-term disability, 401k, company paid uniforms, body armor and training each year.


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US Security Care, Inc. is an equal opportunity employer.

U.S. Security Care

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Middletown, PA
17057 USA

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