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Scheduling Coordinator (Shift: 11:30AM - 8:30PM)

U.S. Legal Support, Inc. Fort Lauderdale, FL
  • Expired: 28 days ago. Applications are no longer accepted.

Job Description Summary

Schedule and confirm calendar assignments for interpreters in the NE Region and outside the US. Assist clients in person, via e-mail, and over the phone. Provide assistance to other departments when needed.

Job Duties:

  • Enter settings in the calendar system, send confirmations and assign resources for coverage
  • Confirm calendar details with clients and resources
  • Coordinate with our nation network of offices to ensure flawless execution
  • Bill for all interpreting and translation assignments
  • Collect invoices from interpreters and identify profit loss (if any)
  • Address client issues related to invoices
  • Answer incoming calls throughout the day
  • Schedules appointments and enters appointment date and time into computerized scheduler or appointment book
  • Responsible for confirmations and verification of calendar daily
  • Resource for coordination of calendar updates, new settings, continuations, or cancellations

Requirements:

  • Be a courteous and energetic team member
  • Administrative or customer service experience preferred
  • A commitment to excellent customer service
  • Excellent written and verbal communication skills
  • Must be able to work well in a fast-paced, deadline-driven office environment
  • Knowledge of MS Office (i.e. Word, Outlook, Access, Excel) required
  • Ability to be highly effective working independently
  • Ability to coordinate with all members of the team, including members of other departments
  • Must be able to manage multiple projects simultaneously and continuously reprioritize as necessary
  • Hard working, well-organized and detail oriented
  • Must be able to handle high volumes of email and phone traffic
  • High school diploma or equivalent required

U.S. Legal Support, Inc.

Address

Fort Lauderdale, FL
USA