Assistant Optical Manager 35051

SPECS FOR LESS KIRKWOOD HIGHWAY HIRING ASST MGR WITH OPTICAL EXPERIENCE, ROOM FOR GROWTH

Our heritage in eye care spans more than 100 years.In 1885, opticians William Wall and Charles Ochs opened their first eyeglass store and manufacturing facility in Philadelphia, PA. Their reputation for fine eyewear and superior eye care grew, and Wall & Ochs was soon synonymous with exceptional quality and great value.

In the early 1970's, Wall & Ochs became U.S.Vision in response to a growing reputation for quality and the customer base that came with it. Today, we have more than 350 locations located in JCPenney, Meijer, Boscov's and AAFES.

What you'll do:

The Assistant Optical Manager assists patients in the daily sale of optical wear. In the absence of the Optical Manager, the Assistant Manager will provide direction and guidance to the other optical staff in regards to store operations, sales, and compliance. In addition, the Assistant Manager will partner with the manager to coach, train, and develop staff.

• Customer service is the primary responsibility of this position: being open and honest in communication and maintaining a friendly, pleasant demeanor with patients at all time.
• Listening and responding immediately with appropriate level of concern to all customer needs.
• Provide support to customers in: making eyeglass adjustments, taking measurements, reading prescriptions on the lensometer, timely notification of product readiness, and proper handling of all money related transactions.
• Assists in supervising optical staff and ensures all store procedures are being followed in the absence of the Manager.
• This position will have access to patient information therefore a high degree of discretion and adhering to all privacy and confidential/propriety company policies and procedures is required (i.e. Health Insurance Portability and Accountability Act, known as HIPAA).
• Processing and verifying all third party insurance payment information.
• This position will be responsible for store opening and closing procedures at the end of the shift in the absence of the Optical Manager. Must ensure that accurate funds are collected and payments are made at the point of service.
• Ensures that work station/office is maintained and clean at all times.

This position assists with the supervision all employees in the store and assists the Optical Manager with; performance management, hiring decisions, terminations, recommendation for promotions, and coaching.

Requirements

What we need:

• Must be licensed to work as an optician within the State.
• Must keep license up to date and active.
• 2+ years of experience in optical.
• High school diploma or GED equivalent.
• Prior sales experience preferred.
• Proficiency with computer applications and operations for sales, ordering, timekeeping and administrative tasks.
• Exceptional communication and interpersonal skills.
• Must be able to prioritize work.
• Interest in and a strong sense of fashion and trends.
• Ability to handle escalated issues and provide positive outcomes.
• Strong supervisory skills, previous leadership experience supervising a team of two or more people a plus.Ability to work as a team member required.
• Must be able to stand/walk/sit for increments of 4 hours or more.

US Vision is an Equal Opportunity Employer. We value diversity and an inclusive, accessible workplace. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at US Vision are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

US Vision is a Drug-Free work environment. We participate in the E-Verify program.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)