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Director of Special Projects (New Market Growth)
Turnwell Mental Health Network, Inc. Dallas, TX

Director of Special Projects (New Market Growth)

Turnwell Mental Health Network, Inc.
Dallas, TX
  • Full-Time
General Purpose of the Job:

At Turnwell Mental Health Network, our mission is to expand access to high-quality care in underserved markets. This position will be a key contributor to the team and lead a variety of strategic operations projects, primarily focused on new market growth & development at a fast-growing startup. The Director of Special Projects must have the proven ability to coordinate and motivate large cross-functional project teams through complex projects with competing priorities. The ability to solve problems efficiently and effectively is critical to success in this role. Will work collaboratively with the VP of Growth to assist a broad range of teams (including but not limited to Regional Operations, Clinical Operations, M&A Development, Sales, IT, and Finance) by leading the successful execution of multiple strategic projects in parallel.

Essential Duties and Responsibilities:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive:
  • Lead operations projects through the entire project life cycle to achieve the goals and objectives of Turnwell Mental Health with a keen eye for process improvement and synergistic opportunities.
  • Oversee the Implementation process over multiple development projects simultaneously.
  • Research & Analyze new markets for de novo (new location) expansion opportunities.
  • Travel, as needed, to achieve important project milestones on-site at new facility locations.
  • Develop and keep current detailed project schedules & dashboards (roadmaps), status reports, and other project documents to monitor and track progress.

o Develop metrics and track the progress of the new facility opening process.

o Perform cost-benefit analyses to drive decision-making.
  • Manage vendor relationships with various external service & supply vendors (e.g. Staples, McKesson, janitorial companies, etc.)
  • Develop a working knowledge of all Turnwell Mental Health services and the behavioral healthcare industry to effectively contribute to a variety of special projects.
  • Proactively identify and resolve project issues & risks.
  • Consistently seek feedback from the team identifying process improvement opportunities.
  • Measure project performance and "lessons learned" closing activities using appropriate tools and techniques.
  • Coordinate and communicate continuously with other departments to share information, best practices, systems issues, process solutions, and training needs.


Minimum Qualifications:

  • Bachelor's degree required (preferably in a STEM field)

  • Three plus (3+) years of business strategy or operations experience required
    • Demonstrated experience analyzing & improving metrics required
    • Demonstrated experience of successfully managing a P&L-preferred
  • Strong project management skills
  • Relevant experience in healthcare is a plus
  • Analytic expertise is critical
  • Ability to work with ambiguity and be self-motivated
  • Proven ability to lead initiatives from inception through implementation
  • Excellent communication skills
  • Ability to build strong relationships across cross-functional teams

Specialized Skills and Knowledge:
  • Demonstrated interpersonal, collaborative, and relationship-building skills
  • Demonstrated strengths in critical thinking, and innovative problem-solving skills
  • Demonstrated ability to communicate difficult or sensitive information tactfully
  • Proven ability to collaborate across functions and with all levels of the organization
  • Ability to manage multiple projects, deadlines, and priorities in a fast-paced, ever-changing and evolving work environment
  • Ability to act and react swiftly to challenges
  • Demonstrated ability to create, refine, and manage new business processes
  • Intermediate computer skills and proficiency in MS Word, Excel, and Teams required

Travel Requirements:

This position requires up to 50% travel.

Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following physical activities:

• Ability to lift a minimum of 5 pounds to a maximum of 50 pounds unassisted; able to sit for extended periods with some standing, stooping, walking, stretching, reaching, lifting; moderate range of body motion

• Ability to hear and interact by phone and in person clearly and efficiently.

• Ability to use computer and all peripherals as needed to meet goals.

Work Environment: Moderate noise (examples: business office with computers and printers, light traffic). No required tasks involve greater exposure to blood, body fluids, or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids, or other hazardous conditions. Normal hazards associated with travel.

Visual Requirements: Vision adequate to perform the essential duties/responsibilities of position including repetitive use of computer monitor.

Language Requirements: Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.

ADA: Turnwell Mental Health provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and/or Mental functions of a position.

This is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time .


Turnwell Mental Health Network, Inc.

3500 Maple Ave

Dallas, TX
75219 USA



Posted date

March 26, 2024

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Turnwell Mental Health Network, Inc. job posting for a Director of Special Projects (New Market Growth) in Dallas, TX with a salary of $84,100 to $120,200 Yearly with a map of Dallas location.