Trusted Ally Home Care is seeking an outstanding and experienced agency Administrator with a track record of running, improving and scaling a home health agency to join our leadership team. Trusted Ally is experiencing continued growth despite the current pandemic and is well positioned for national expansion plans over the next 12-18 months, presenting exciting opportunities for the right outside Administrator hire.
Position: Agency Administrator
Reports to: Board of Directors / Owners / Officers
Job Summary: Act as liaison between the Owners/Officers/Board, the staff and the community. Responsible for the daily operations and quality of the home health agency. Maintain a leadership role for the planning and achievement of objectives that are consistent with the company, business and financial goals.
1. Be at least 21 years of age,
2. Be a licensed physician, registered nurse or other licensed healthcare professional, or have experience and education in health service administration.
3. Be qualified by education, knowledge and experience to oversee the services provided.
4. Have at least five years of supervisory or administrative experience in home health or closely related health programs. Other related health programs may include a hospital, nursing facility or hospice.
5. Excellent oral and written communication and presentation skills.
6. Professional demeanor and appearance.
7. Proficient skills to promote excellent client relations and customer skills.
8. Outstanding people management skills and the ability to network/manage a team.
9. Excellent organizational and time management skills.
10. Go-getter mentality with experience scaling a home health agency (national expansion experience is highly valued).
Responsibilities/essential functions: The person in this position must be able to perform the following essential job functions with or without reasonable accommodations.
1. Participate in the development of company and organizational goals.
2. Remain informed and educated about home health regulations and standards as well as management issues.
3. Promote interdepartmental cooperation and communication, which may result in mediation of faculty/staff disputes.
4. Develop employee excellence through recruitment, retention, training, motivation and reward.
5. Establish performance goals with supervisors and evaluate their performance.
6. Participate in strategic, short-range, and long-range planning for educational, patient care, research, revenue, and public relations programs.
7. Manage, control, coordinate, and supervise the fiscal activities of the agency, including funding development, budget negotiations, generation of patient care revenue, and contract preparation, negotiation, and approval.
8. Coordinates special department activities, including conferences, workshops, and other functions.
9. Monitor the record system and statistical reporting system for proper documentation, planning and evaluation.
10. Develop policies focused on patient care in collaboration with the staff and the owners/officers.
11. Develop employee excellence through recruitment, retention, training, motivation and reward.
12. Oversee care delivery and patient outcomes to ensure that care meets the patients' needs.
13. Monitor and take reasonable steps to ensure:
a. Patient rights are exercised.
b. Compliance with applicable Federal, State and Local laws and professional
standards are maintained.
c. Compliance with established polices and procedures.
d. Compliance with the patient's plan of care.
14. Ensure that the numbers and qualifications of personnel available to provide and supervise services are sufficient to implement the plans of care and treatment to meet the medical, nursing and rehabilitative needs of the patients.
15. Assure accuracy of public information material and activities.
16. Implement performance improvement priorities.
17. Provide oversight of the agency's clinical program to ensure compliance and best practices are achieved.
18. Complete a minimum of twelve (12) clock hours per year of continuing education in subjects related to the duties of the administrator.