Come Join the Trustar Bank Team at our Gorgeous Brand New Location in Reston!
The Assistant Branch Manager is responsible for providing high quality customer service and overall responsibility for the daily settlement, for processing deposit accounts and loan transactions, cashing checks, cross-selling bank services and maintaining account records and operations. The ABM will follow all established policies and procedures of the bank.
Detailed Job Duties
•While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service while meeting with clients to ensure they feel welcome in the branch.
•Support the Branch Manager in the overall management of the branch including sales, service, operations and staffing with focus on operations.
•Responsible for cross selling bank products and services to deepen existing client relationships.
•Answer client account inquiries. Resolve problems or discrepancies concerning clients’ accounts.
•Knowledgeable about Trustar Bank products/services.
•Daily operations may include activities such as running a teller drawer when necessary, deposit reviews and balancing branch ATM.
•Responsible for performing branch audit.
•Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures as they pertain to the performance of the position to include opening new accounts, teller procedures, security procedures, BSA procedures and Compliance procedures.
•Candidate will assist with other duties as assigned.
High school diploma or its equivalent. Bachelor’s degree preferred.
Preferred experience in the Reston, Virginia Market.
Minimum five years banking experience including customer service, teller training and new accounts training.
Prior Supervisory experience is preferred.
Must have a professional image.
Ability to remain calm and complete more than one task at a time in a fast-paced environment. May stand occasionally.
We are an Equal Opportunity Employer