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Information Technology Support Specialist

Trust Point Inc. La Crosse, WI

  • Posted: May 07, 2021
  • Full-Time
EXPERIENCE OUR CULTURE! JOIN OUR TEAM!

Voted "Best Place to Work" for the 4th year in a row, Trust Point Inc. of La Crosse, WI. is looking to hire a full-time Information Technology Support Specialist. We are currently seeking an experienced professional candidate to provide full-time Information Technology support to our Trust Point Team.

We offer a complete line of benefits including on-site workout facility, pet insurance, paid volunteer time and identity protection coverage. In addition, we also offer a very generous 401k and profit sharing plan.

ABOUT TRUST POINT INC.

For more than 100 years, Trust Point has provided a wide array of trusted financial services to individuals, families, businesses and charitable organizations. It is our goal to provide outstanding client service in order to help our clients achieve their financial goals.

Our success is a direct result of the caliber of the team we recruit. We value each of our staff members and their input. We are supportive, not only to our clients but to each other. Our CEO embodies our supportive culture and has an open door policy. We love to show our appreciation and provide fun and unique perks throughout the year like locally sourced steaks, produce, cheese and homemade apple pies!

A DAY IN THE LIFE OF AN INFORMATION TECHNOLOGY SUPPORT SPECIALIST:

As the Information Technology Support Specialist you arrive each day ready to maintain and support your team member's technical needs. You address questions and concerns in a professional and timely manner and are a key component to the Information Technology team. You serve as a liaison between our Information Technology outside vendor and handle all of the day-to-day technology needs, including:
  • Reviewing trouble tickets and scans
  • Troubleshooting of equipment
  • Informal training on various computer hardware and software
  • Review of network logs, nightly perimeter vulnerability reports and email system.
  • Management of phone systems
  • Issuance and maintenance of key fob access
  • System user set-up and troubleshooting

QUALIFICATIONS FOR AN INFORMATION TECHNOLOGY SUPPORT SPECIALIST:
  • 2-year degree in Information Technology or related field or 3 yrs of relevant experience is preferred.
  • Knowledge of Salesforce CRM, Windows 10, Exchange, Office 2016
  • Aptitude for understanding and troubleshooting technology related issues
  • In depth Information Technology security practices, experienced in vendor management, able to work effectively on multiple projects with frequent interruptions.
  • Must be able to efficiently organize daily responsibilities.
  • Strong problem solving skills, people skills, and written and verbal communication skills.

Trust Point Inc.

Address

La Crosse, WI
54601 USA

Industry

Technology

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