TrueNorth Steel is a reliable, dependable provider of the steel products our customers demand. "We combine our decades of experience with a detailed understanding of each project to find the best steel solution for customers in agriculture, construction, mining, road building, energy, and a variety of other industries."The mission of TrueNorth Steel is to be an industry leader in quality manufactured and fabricated steel products for profit. TrueNorth Steel will adhere to a culture of building leadership, continuous improvement, and will always be accountable and respectful to its employees, customers, suppliers, and owners by providing solutions and building trust.TrueNorth Steel is searching for a forward-thinking individual who will be responsible for the management and support of the cloud and on-premises infrastructure used throughout TrueNorth Steel and its affiliates.
He/she will utilize tools to ensure the infrastructure is operating at peak performance, will manage the... day-to-day support personnel, and will produce written documentation and procedures for the cloud and on-premises infrastructure.ESSENTIAL POSITION RESPONSIBILITIES Analyze current and future business needs and utilize knowledge of IT and industry best practices to recommend and architect solutions and technologies. Facilitate the ongoing transition of the TrueNorth Steel technical infrastructure from an on-premises focused environment to a cloud-focused environment where appropriate.
Take a security first approach in the design and implementation of network infrastructure. Implement and maintain a multi-faceted security approach to the network infrastructure. Develop and enforce TrueNorth Steel IT policies and IT standards.
Develop and maintain a plan for keeping the TrueNorth Steel infrastructure current and up-to-date with industry best practices. (e.g., System lifecycle planning and maintenance) Ability to be consistent and detailed with technology research, recommendations, designs, implementations with best of breed solutions that are appropriate for TrueNorth Steel. Responsible for managing the organization s help desk activities and personnel, including providing hands-on support for escalated and complex support issues.
Exercise sound judgment during problem resolution to minimize total user impact. Maintain close contact with primary cloud and hardware vendors regarding problem resolution, system, and software updates. Continuously work to improve the stability and performance of the TrueNorth Steel technical infrastructure.
Lead project teams with other members of the Information Technology group. Responsible to gain the knowledge needed to support the cloud and on-premises infrastructure. Monitor infrastructure for performance, capacity, and uptime to facilitate the resolution of problems.
Analyze information from monitoring software and implement necessary changes based on the data. Responsible for the configuration of reporting tools used in the monitoring of cloud and on-premises infrastructure. Perform root cause analysis and resolution for both on-premises and cloud environments.
Assist in the testing and maintenance of disaster recovery plans to ensure they are complete and up to date. Develop system backup procedures for the applications assigned to them. Protect infrastructure and data by developing reasonable system security codes, procedures, and access privileges.
Attend appropriate training on cloud resources, hardware, and software and strive to complete (or maintain) Microsoft Certification. Participate in activities that lead to personal and professional development and growth, while staying abreast of the rapidly changing technology. Activities include participation in training classes, self-study programs, seminars, trade magazines, and vendor presentations.
Prompt and dependable attendance. The position is based out of Fargo, ND with travel to other offices as needed. Other duties as assigned
West Fargo, ND