AT&T Wireless Division- Customer Service Associate
- Posted: 5 days ago
- $45,000 to $60,000 Yearly
**We specialize in several aspects in our team:**
- Customer Service
With recent expansion we have an opening with our Customer Service Team!
We are searching for someone to join our company in the development of marketing campaigns that are designed to expand brand recognition and highlight the benefits of our clients products and services. Our Representatives will increase brand awareness, develop customer acquisition strategies, and create transformational customer experiences.
We pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their skills and the skills of those around them. Our culture of opportunity within a team-oriented, positive environment, makes our firm a win-win situation for clients and employees alike.
- Answer questions, respond to special requests, and describe product features in plain language.
-Create product and brand awareness for various wireless products to generate a repeat customer base.
-Troubleshoot and resolve product issues and concerns
-Attend office meetings to discuss goals, achievements, and client needs.
-Retain and utilize product knowledge to help consumers discover how our clients' products meet their everyday needs.
-Document and update customer records
-Trustworthy, honest, and dependable individual
-Must be able to problem-solve and empathize with customers.
-Demonstrate strong negotiation skills and effective communications
-Reliable and self-motivated
-Basic technical proficiency in Windows/iOS
-Business management skills
-Guaranteed weekly pay
-Bonuses, incentives, and competitive compensation
-Fun work environment
-Growth potential based on individual performance
-Paid company travel opportunities
**Salary expectations: 45,000-55,000 annually**
(Pay negotiable during the interview process and is based on background and experience)
( This role comes with training and mentorship program with a planned promotion to a manager position offer a higher base pay and continued growth)
STAY HUMBLE | THINK BIGGER | PAY IT FORWARD
TRUSTWORTHINESS | AMBITION
True North Marketing
We’re proud of the high standards we’ve set for our team. Our priorities are to help brands grow through targeted marketing while ensuring consumers enjoy a positive product experience and excellent service. These are our duties at True North Marketing, and they are reflections of our firm’s core values, which each of us has pledged to uphold: STAY HUMBLE | THINK BIGGER | PAY IT FORWARD TRUSTWORTHINESS | AMBITION
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