Accounts Receivable Collector
- Expired: October 04, 2022. Applications are no longer accepted.
Job Description The Accounts Receivable Collector provides vital support to help reduce the company’s financial liability regarding delinquent account balances while maintaining exceptional customer service. This role requires proven experience in collections and accounts receivables, along with a keen attention-to-detail and persuasive communication style. CORE RESPONSIBILITIES: Create aging and cash reports, analyze data, and develop plans of action according to company policies. Under the guidance of the Corporate Credit & Collections Manager, identify delinquent customer accounts, contact responsible party using effective communication channels, document all collection conversations, perform additional research to facilities collections when necessary. Collaborate with Corporate Credit & Collections Manager to mitigate customer account issues, monitor customer credit limits, and make appropriate adjustments. Collect applicable IRS tax exemption forms and documentation from customers. Post payments involving cash, credit cards, checks, online transactions, and ACH. Authorize and process customer refunds. Collaborate with General Managers, departmental managers, and Parts sales reps regarding disputes and maintain open communication on resolution status. Scan and file A/R documents. Produce and distribute timely delinquent account reports to management. Understand applicable federal, state, and local laws and company processes and policies regarding collections and A/R functions. Assist Corporate Credit & Collections Manager with special projects or emergency credit situations as requested. Perform general accounting and related duties as assigned in an organized, timely manner.
Truck Centers, Inc.
Finance and Insurance
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