Skip to Main Content
← Back to Jobs

Customer Service Representative - Remote

TruBridge Tulsa ,OK
  • Expired: 15 days ago. Applications are no longer accepted.
Job Description

 

TruBridge,a Healthcare IT company, is seeking applicants for a Remote Customer Service Representative position. If you’re looking for a new challenge with a national leader in healthcare software, then take a look at TruBridge.

Job Description: This position is responsible for assisting individuals with medical billing questions and processing payments through incoming and outgoing calls while maintaining a professional level of customer service.

WORK SHIFT: 9AM - 6PM or 11AM - 8PM

Essential Duties and Responsibility:

  • Makes outbound courtesy calls to patients to ensure they are receiving their statements, answer any questions about their account(s) and reach a payment resolution against their account(s)
  • Receives incoming calls from patients to answer their questions and reaches payment resolution against their account(s)
  • Responsible for consistently meeting production and quality assurance standards
  • Processes credit card payments accurately against the patient's account(s)
  • Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer
  • Protects customer information by keeping all information confidential- Processes miscellaneous paperwork
  • Updates job knowledge by participating in educational opportunities

Technical Specifications:

  • Base download/upload internet speed of at least 5Mbps SATELLITE/HOT SPOT INTERNET IS NOT ACCEPTABLE.
  • Quiet, dedicated space to work

Why Should You Join Our Team?

  • Earn Paid Time Off and Company Paid Holidays
  • Medical, Dental and Vision Insurance
  • Company Paid Life and AD&D Insurance
  • Company Paid Long-Term Disability Insurance
  • Voluntary Short-Term Disability, Accident insurance, ID Theft Insurance
  • Flexible Spending or Healthcare Savings Accounts
  • 401K Retirement Plan
  • Business Casual Dress (yes, you can wear jeans to work!)
  • Educational Opportunities

Requirements:

  • Call Center: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)
Company Description
TruBridge brings years of expertise in delivering effective business, consulting and managed IT services created for the unique challenges faced by rural and community healthcare providers. We offer a broad range of services, from consulting and managed IT to full business process outsourcing that spans the revenue cycle from end to end. Our professionals have been helping hospitals and other healthcare institutions become more efficient at serving their communities for years.

TruBridge

Why Work Here?

TruBridge is a rapidly growing organization that has a need of hiring experienced personnel.

TruBridge brings years of expertise in delivering effective business, consulting and managed IT services created for the unique challenges faced by rural and community healthcare providers. We offer a broad range of services, from consulting and managed IT to full business process outsourcing that spans the revenue cycle from end to end. Our professionals have been helping hospitals and other healthcare institutions become more efficient at serving their communities for years.

Address

Tulsa, OK
USA

Website