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Front Office Specialist

Triton Medical Solutions Llc Scottsdale, AZ

  • Expired: December 10, 2020. Applications are no longer accepted.

Our clients are our number one priority, and we are committed to hiring team members who deliver excellence: in patient care and customer service. The Front Office Specialist serves as a critical member of the team, helping the company manage expenses, profitability, and patient satisfaction for a medical office located in Scottsdale, Arizona.

Essential Functions

  • Directly responsible for all front office functions of assigned clinic.
  • Patient check in, verifying all patient information is accurate and up to date.
  • Patient check out including future appointment scheduling.
  • Financial Management of clinic including advising patients regarding financial arrangements based on advised treatment plan, explains deductibles and co-pays, settles payment for services rendered and previous balances due, and end of day financial balancing tasks.
  • Submits requests for benefit checks and/or prior authorization when required.
  • Creates financial arrangements with patient according to insurance benefits.
  • Contacts patients regarding received prior-authorization decisions.
  • Audit of daily schedule to ensure authorizations, referrals and benefits are up-to-date.
  • Communicate with billing team as needed
  • Manage patient communication regarding billing questions
  • Send medical records when requested
  • When needed, works to obtain PCP referrals with provider offices.
  • Ability to confidently discuss insurance benefits and patient responsibility as applicable to each patient.
  • Must have previous medical front office experience (minimum 2 years).
  • Effectively able to communicate treatment plans and payment options to patients.
  • Strong interpersonal, verbal, and written communication skills
  • Effective patient management skills
  • Knowledge of medical coding and third-party operating procedures and billing practices.
  • Must be well organized and detail oriented.
  • Knowledge of insurance cards, medical insurance terminology, medical benefits, and CPT and ICD-10 terminology.

Triton Medical Solutions Llc


Scottsdale, AZ
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