### **POSITION PURPOSE**
The associate in this position assists with patient examination and care, obtains laboratory specimens, performs routine laboratory procedures, provides clerical and radiographer support and may administer a limited selection of medications following the written order of the Urgent Care Physician and after successfully completing a medication administration exam. Provides quality patient care considering age specific, developmental and cultural needs. Demonstrates uniVarea designated competencies.
### **ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**
Prepares all age groups of patients for examination and treatment and documents appropriate information on Medical Record. Obtains laboratory specimens and performs basic laboratory procedures under the supervision of the Urgent Care Laboratory Director. Performs testing procedures such as visual activities, audiometry, pulmonary function screening and ECG tracings. Administers physician directed treatment, i.e. 0, therapy, eye and ear irrigation, etc. Provides clerical support to clerical and nursing staff. Actively participates in Quality Assurance activities. Registers patients and schedules appointments. Maintains files; stores and retrieves patient's medical record. Performs all duties of office support including billing and ordering supplies. Oversees environment of care including light janitorial work, attending to exam rooms, and maintaining inventory of supplies. Performs other duties to support patient flow and office operations. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution. Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to St. Joseph Mercy Hospital. Discusses patient and hospital information only among appropriate personnel in appropriately private places. Behaves in accordance with the Mission, Vision and Values of Mission Health. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
**OTHER FUNCTIONS AND RESPONSIBILITIES**
*Performs other duties as assigned.*
**REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE**
Education: High School diploma or equivalent. Successful completion of Medical Assistant training from an accredited school.
Experience: No previous experience required.
Licensure: BLS annual certificate.
**REQUIRED SKILLS AND ABILITIES**
The associate in the position must have knowledge of Medical Terminology. Interpersonal skills to work in a fast-paced environment requiring a high degree of mental and visual effort necessary to react to the changing work priorities. Ability to problem-solve, concentrate and pay close attention to detail. Ability to learn and perform procedures. Successful completion of training to perform registration and computer assisted scheduling.
*Job Number:* 00145597
*Location:* Ann Arbor, MI
*Organization Name:* Saint Joseph Mercy Health System
*Facility:* SJSEMI - SJMHS Hospital Ann Arbor
*Employment Type:* Part time
*Shift:* Day Shift