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Passenger Service Agent - YVR Airport/ Excellent Benefit

TriCom Quest
Vancouver, BC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

International Airline company is seeking Customer Service Representatives at YVR Airport. Direct hire/ Excellent Benefits package. Passenger Service experience is preferred and Bilingual skills. Japanese Bilingual skills are a big plus.

  • 8 hours plus 30 mins lunch/ 5 days in a week
  • Must be flexible including Weekends and Holidays
  • Must be Available Monday-Sunday: 6:30AM – 3:00PM
  • C $40K – 45K/yr. (DOE) with Excellent Benefits including extended Medical, RRSP with matching, and more.
  • Sign-on Bonus after 6 months of employment


Requirements of the YVR Airport Customer Service Rep.:

  • Airline experience or Travel industry experience
  • Bilingual skill is strongly preferred, Japanese/English bilingual is a big plus
  • Must be flexible to work any shift schedules including weekends and holidays
  • Excellent Customer Service skills as well as interpersonal skills
  • Proficient in MS Office
  • Detail-oriented, organized, and problem-solver

Responsibilities of the YVR Airport Customer Service Rep.:

  • Supporting and coordinating passenger service operations on a daily basis including check-in counter, lobby area, departure gate, customs, arrivals, and other areas within the airport
  • Oversee and lead handling company staff members at the Check-in counter
  • Solve any problems and escalated issues
  • Assist supervisors and Managers in ground operations
  • Handle special customer requests and support with any irregularities including flight delays, problems with baggage, etc.
  • Provide operational support and training
  • Other related duties and administrative duties

Employment Type: Direct Hire

YVR Airport , Airline, Aviation , Travel , Passenger Service , Customer Service , Japanese Bilingual , Customer Support ,

Company Description
For over twenty years, TriCom Quest has been a leader in the employment consultant industry, providing staffing services for both employers and job seekers, at virtually every level - from entry to executive. Our service spans the United States, providing placements for a broad range of companies, including those headquartered in the Pacific Rim with satellite offices within the United States. Yet what makes us stand out from the employment "crowd" is our service. Whether you're hiring employees or in search of a job, TriCom Quest is committed to quality service, from the very first handshake to placement, and beyond.

TriCom Quest


Vancouver, BC



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