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DESKTOP SUPPORT SPECIALIST - LOCAL to HUNT VALLEY, MD (Remote)

Trend Health Partners
Cockeysville, MD
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

TREND Health Partners is seeking a qualified Desktop Support Specialist’s for our Infrastructure team, whose primary responsibility is to provide timely and useful technical assistance and support for queries and issues related to computer systems, software, and hardware. The Desktop Support Specialist will supply first level support to all employees either via email or over the telephone. This is a great opportunity to join a dynamic, employee-owned company that promotes a collaborative and innovative work environment. We offer a comprehensive compensation package which includes competitive salaries, highly valued health insurance, 401(k) with employer match, paid parental leave, and much more.

ROLE AND RESPONSIBILITIES
  • Test, image and clean PCs, laptop, monitors, printers, and other related hardware.
  • Maintain, analyze, and troubleshoot, software and computer peripherals.
  • Set up, configure, and add all hardware.
  • Assist Infrastructure Team
  • Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
  • Provide technical support to end users via telephone.
QUALIFICATIONS
  • 2+ years of hands-on technical knowledge of laptop and desktop design and software installation required.
  • Familiarity with standard tech support concepts, practices, and procedures
  • Strong written and verbal communication skills
  • Ability to lift heavy equipment (PCs, monitors, printers)
  • Strong analytical and problem-solving skills
PREFERRED SKILLS
  • A+ certification

Trend Health Partners

Address

Cockeysville, MD
21030 USA

Industry

Technology