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Retail Customer Service Specialist

Trek CBD
Holly Springs, NC
  • Posted: over a month ago
  • $15 to $18 Hourly
  • Full-Time
Job Description

We're looking for dedicated & dynamic individuals to join the Trek CBD team!

We founded Trek CBD to share our passion for plant-based wellness. How we deliver on that passion is through exceptional Customer Service & Education, Quality & Selection of products, and Value. Our retail stores & eCommerce business feature all things CBD. We use the science and therapeutic benefits of CBD to help our customers find natural relief from pain and inflammation, anxiety, and sleep challenges among other ailments.

 

Trek CBD is looking for energetic individuals that can deliver an exceptional knowledge-based customer experience. We currently have Full-Time & Part-Time positions available. We offer flexible schedules & generous wages. Store hours of operations are Monday – Saturday 10 am to 7 pm. We have openings in our Holly Springs, Wake Forest and soon to be Cary locations.

 

Job Description:

The position involves phenomenal customer service above everything else. It begins with listening to the needs of our customers to help them sleep better, relieve stress, anxiety, pain, and inflammation. You will then provide guidance and education around plant-based CBD products to best address their needs. Further responsibilities include store operating tasks, inventory management, merchandising, order & shipping support, etc.

Simply put, you get to help people Move more, Stress less, and Sleep better naturally. And it's so gratifying to do so!

Are you passionate about helping others?

Would you like to work on a team where your contributions are recognized, valued, and rewarded?

Requirements:

  • College degree preferred
  • Must be at least 21 years old
  • Curiosity, uncovering customer needs
  • Good listening skills and natural empathy
  • Demonstrated success at exceeding customer expectations
  • Prior customer-facing work experience
  • Ability to develop customer relationships
  • Flexibility to work Saturdays as needed
  • Desire to learn science and disease states that support plant-based wellness
  • Ability to maintain customer confidentiality
  • Ability to learn Point of Sale System and cash reconciliation needs
  • Accountable and trustworthy to work independently with minimal supervision
  • Knowledge of CBD helpful
  • Medical, nursing or Pharma experience helpful

Why work here?

  • Fun, supportive, and rewarding work environment.
  • Generous hourly wage
  • Flexible work options available
  • Future profit sharing available
  • Potential for future health and lifestyle benefits, (medical, 401k)
  • Ongoing training and self-development activities
  • Employee discounts and product samples

Store Locations:

1968 South Main Street Wake Forest, NC 27587 I 919-761-5020

212 Village Walk Drive Holly Springs, NC 27540 I 919-762-5005

***Coming soon to Cary, NC***

8901 Andermatt Drive Lincoln, NE, 68526 I 402-325-0001

 

Mon-Sat 10am – 7pm I Sunday – Closed

Visit: www.trekcbd.com

Follow us on Facebook @trekcbd & Instagram @trek.cbd

Company Description
We are a locally owned, small business featuring all things CBD. Our boutique wellness stores carry high quality, natural CBD products from Tictures, Topicals, Capsules, Gummies, Chocolates, Pet Care and more. We are 3 Retail stores strong plus a thriving eCommerce business. We are currently hiring for opportunities in our Wake Forest, Holly Springs & future Cary locations. Check us out online, read our google reviews, and you’ll see how its different for our customers in how they learn, experience and buy CBD is with us. It’s BETTER with us!

Trek CBD

Why Work Here?
Say hello to a fun team & a rewarding position helping others with natural wellness. Flexible schedules, generous pay & opportunity for more

We are a locally owned, small business featuring all things CBD. Our boutique wellness stores carry high quality, natural CBD products from Tictures, Topicals, Capsules, Gummies, Chocolates, Pet Care and more. We are 3 Retail stores strong plus a thriving eCommerce business. We are currently hiring for opportunities in our Wake Forest, Holly Springs & future Cary locations. Check us out online, read our google reviews, and you’ll see how its different for our customers in how they learn, experience and buy CBD is with us. It’s BETTER with us!

Address

212 Village Walk Drive

Holly Springs, NC
USA

Industry

Retail

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