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Program Assistant - Trauma & Resilience Initiative

Trauma & Resilience Initiative
Champaign, IL
  • Expired: January 02, 2023. Applications are no longer accepted.

Trauma & Resilience Initiative Program Assistant

Position-Specific Duties, Tasks and Responsibilities

Programming Duties

1.  As a member of the CU Trauma & Resilience Initiative Team, presents and operates as a professional. 

2.  Demonstrates competency to effectively interact in all written or oral communications clients, employees, family members and community stakeholders in an accepting, culturally responsive, non-judgmental, professional, and ethical manner.  Speaks effectively before groups when needed.

3.  Assists in the design, preparation and editing of reports/documents, letters, memos, flyers, treatment plans, various office forms, presentations, and brochures. 

4.  Assists in program evaluation activities and processes.

5.  Monitors and ensures that all email accounts, listserv, social media, and phone messages have accurate information delivered in a timely manner. 

6.  Assist in designing, editing, and completing letters, documents, memos, flyers, program plans, website, social media, treatment plans, program reports, and other program materials.

7. Assist with the orientation, training, and supervision (as needed) of volunteers, contractual workers, and interns for CU TRI.

8.  Assist with crisis response, intakes, and other community violence efforts when needed. 

9.  Provides editorial assistance and administrative support for grants and other program reports.

10. Coordinates the office and staff schedule and assist with

11. Analyzes problems, interprets operational needs, and collaborates with leaders to develop solutions.

12. Manages events on and off site. Coordinates logistics for venues, management of vendors, conference room selection, catering, AV, and telecom needs etc. meeting budget and schedule expectations.

13. Develops and distributes meeting materials, agendas, and meeting notes.

14. Completes and processes all payroll, flex funds, process reimbursements, purchase orders, check requests, track invoices, and problem solve accounting issues as needed. Works closely with the bookkeeper.

15. Assists with various other duties as assigned

Administrative Support

1. Completes all documentation and schedules within program standards and on a timely basis.

2. Designs and completes filing systems that are staff/volunteer friendly and updated with current forms and resources.

3. Assists with organizing, copying, and filing program materials, documents, correspondence, 

memos/minutes and resources. Maintains records and files with precision and accuracy.  

4. Assists with scheduling of meetings and groups, provides administrative support for groups (e.g. ordering and picking food and other program supplies/materials.)

5. Performs general secretarial and clerical duties such as typing, faxing etc., with a strong knowledge of Microsoft for Windows (including Word, Publisher, Access, and Excel.)

6. Operates a variety of office machines, including copier, fax machine, and computer using standard word processing, spreadsheet and data inquiry software. Uses equipment according to manufacturer’s recommendations.

7. Provides editorial assistance and administrative support for grants and other program reports.


1.  EDUCATION:  Bachelor’s level experience in a Human Services/related field (or relevant experience)

2.  EXPERIENCE:  One year minimum of related experience in program development and administrative 


3.  LICENSES OR PROFESSIONAL CERTIFICATIONS:  Valid driver’s license and insurance if required to drive.


 a.  Ability to perform other duties that are deemed by management to be an integral part of the job.

 b.  Understand trauma, trauma-informed care and culturally responsive practices/principles.

 c.  Excellent organizational skills, including the ability to prioritize tasks. 

 d.  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  

 e.  Ability to write routine reports and correspondence.  

 f.   Mastery of Algebra including the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 g.  Can apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

 h.  Ability to deal with problems involving several concrete variables in standardized situations.

5.  PHYSICAL DEMANDS:  The physical demands described are representative of those that must be met in order to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

   a.  While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

b.  The employee must occasionally lift and/or move up to 25 pounds.

    c.  Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.

6.  WORKING CONDITIONS:  The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

a.  While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and risk of electrical shock.

b.  The noise level in the work environment is usually moderate.

    c . It is a hybrid position 16-20 hours in office/in community.

Trauma & Resilience Inc. is an effort of the Champaign County Community Coalition and receives grant money from Champaign County Mental Health Board & the City of Champaign. 

Trauma & Resilience Initiative


Champaign, IL
61825 USA