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Enhanced Customer Service Representative | Government Program

Transcendance, Inc. Chino, CA
  • Posted: 6 days ago
  • Full-Time

Our company is seeking a Enhance Customer Service Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the telecom industry. Come join our team of hard-working, talented professionals!

JOB SUMMARY:

  • Perform Sales functions for existing Combined customers' as well as prospects. Agent may need to review benefits of customers existing coverage and to answer any service and claims questions customers may have.

  • Perform Sales function and product needs analysis for marketing campaign.

  • Provide an annual review of existing products as well as needs analysis for existing customers in areas with no field agent presence.

  • Follow up calls to customers and prospects within areas that maintain field agent presence to validate contact and perform sales function if needed.

  • Provide information, and or problem solving techniques for customers' existing products.

SKILLS/EXPERIENCE:

  • Good communication and Interpersonal skills

  • Ability to multi-task, talking with customers

  • Effective listening skills

  • Problem solving

  • Business sense

  • Professional demeanor

  • Outgoing and engaging conversation skills

  • High School or equivalent required

  • Multiple Language skill a plus

Transcendance, Inc.

Why Work Here?

High Growth Startup Culture, Leadership That Cares & Excellent Perks

Transcendance, Inc. fosters growth by getting consumers excited. Our expertise, strategic connections, and flexible model allow us to create and share integrated messages that make it easy for companies to rise above the competition. We design, launch, and manage our customer acquisition solutions to build awareness, interaction, and trust. At Transcendance, Inc., we use our sharp outreach skills to build relationships and engagement on behalf of the firms we represent. We silence the chatter in the marketplace and capture consumer attention to drive growth. Our team-driven culture and guiding values are sure to enhance profitability. So, get in touch! You’ll quickly figure out why so many businesses succeed with us.

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