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Customer Service Representative

TransPak San Jose, CA
  • Expired: over a month ago. Applications are no longer accepted.
Customer Service Representative FULL-TIME

$19/hr

The CSR provides timely and accurate information to incoming customer order status and product knowledge requests. Duties include processing customer orders, changes, and returns according to established department policies and procedures. Working closely with the credit department to resolve disputed credit items. Partnering with the sales team to meet and exceed customer’s service expectations. Communicating via email and phone call. Ability to prioritize, work independently and maintain a professional and friendly demeanor is essential. Attendance must be expected and reliable. Other projects as assigned. TransPak is an Equal Opportunity Employer. They welcome diversity and are committed to creating a safe and agreeable environment for all employees. TransPak does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected group covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. As a part of their hiring process, TransPak also conducts a criminal background check and certain manufacturing positions require a pre-employment drug screen. TransPak is a Fair Chance Employer. SFO-01 WS-01


Schedule

Shift start: 8:00AM
Shift length: 8 hours
Monday-Friday


Benefits
  • Health, dental, vision insurance - available after 30 days
  • Paid time off
  • 401(k) plan

Qualifications
  • Must pass background check
  • Must be at least 18+ years old
1 year experience as a CSR Experience using Microsoft Office Excellent communication and problem-solving skills A high level of motivation with a strong work ethic Effective interpersonal skills and a positive outlook

About TransPak

For almost 70 years, TransPak has provided innovative and cost-effective design, crating, packaging and global logistics for customers. All of their efforts are supported by a friendly and experienced team, advanced communications, tracking and design technology linked through their locations around the world.

TransPak

Why Work Here?

Address

520 N Marburg Way, San Jose, CA, US
San Jose, CA
95133 USA