General Manager- Hospitality/Restaurant

Hospitality Firm is seeking several General Managers at all levels to join their team.

Primary Duties:

• Demonstrate and promote our culture, always positively representing the Company.
• Ensures that service is carried out in accordance with established policy.
• Supervises personnel according to established personnel policies and procedures.
• Assists in training and evaluating all dining room personnel and enforces food and beverage policies and procedures.
• Assist beverage manager in training and implementation of beverage program, inventory and product ordering procedures, complete processing and procedures.
• Ensures sanitation compliance throughout restaurant.
• Handles customer complaints.
• Promotes positive public / employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Promote teamwork within the restaurant, creating a positive work environment.
• Treat every customer, employee and vendor with respect and dignity.
• Ensure the highest levels of organization are maintained in the dining room and bar at all times, without exception.
• Learn basic MICROS troubleshooting techniques.
• Call MICROS support when necessary.
• Document and file departmental attendance, staff warnings, suspensions and terminations in conjunction with Director of Human Resources.
• Perform other job related activities as required or assigned by supervisor.

Requirements:

• MUST HAVE DINING EXPERIENCE
• Proficient in all aspects of dining service
• Knowledge of food and beverage as well as a passion to cultivate this skill
• Minimal experience with cost control systems to include food, beverage and labor percentages
• Effective style of management promoting a team atmosphere
• Ability to inspire staff to achieve their potential

Salary is commensurate with experience.