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Customer Experience Representative

Tradebe Environmental Services
Meriden, CT
  • Posted: over a month ago
  • Full-Time
Job Description

Tradebe is an international leader in waste reclamation and recycling solutions managing more than two million tons of waste annually, recycling 60% of that waste. Providing environmental services since 1984 through the treatment, recovery and recycling of waste, we also serve various markets including industrial, manufacturing, petrochemical, pharmaceutical, oil & gas and more. Tradebe is committed to the waste hierarchy with our efforts focusing on Reducing, Recycling & Recovering the waste we manage. We are the waste management leader in Europe, the United States; and one of the largest global companies in the environmental sector by managing 85 fixed plants in Europe, (Spain, UK and France), the United States; with over 2,100 employees worldwide.

Essential Duties and Responsibilities:

  • Oversee all operations of Customer Service within the assigned region
  • Monitor daily Customer Service Operations and activities for Sales Personnel
  • Will provide assistance to customers and sales personnel by answering customer inquiries and resolving issues
  • Submitting profiles for approval
  • Scheduling pickup and deliveries of customer material and will confirm customer appointments
  • Will coordinate customer pickups with transportation
  • Notify and resolve issues with load discrepancies
  • Quote potential waste streams
  • Maintain customer price schedules
  • And other duties as assigned.

Requirements:

  • A Bachelor’s degree in environmental science (or related degree) from an accredited University is preferred or two years of industry-related experience
  • Strong professional communication and organization skills are required
  • Must be friendly and service oriented
  • Have excellent problem-solving abilities and the ability to work in a fast-paced environment
  • Must able to multi-task
  • Ability to read, understand, and apply common operational documents, SOP’s, and waste manifests, are required
  • Ability to work well with others and a proficiency in Excel is required
  • Proficiency in SAP is a plus
  • The ability to pass a pre-employment drug screen and background check, are required

Why Tradebe is Right for You

  • Competitive pay and benefits
  • Student loan repayment assistance
  • Generous vacation and sick plans
  • Medical (including telehealth), dental and vision
  • 401k Retirement
  • Flexible spending accounts (FSA)
  • Health savings accounts (HSA)
  • Agency paid, basic life and AD&D insurance
  • Supplemental, voluntary life insurance & AD&D
  • Agency paid, short & long term disability
  • Employee Assistance Program (EAP)
  • Career ladders, professional development, and promotion opportunities
  • Leadership opportunities
  • Great work environment and culture
  • And MORE!

EOE/M/F/Veterans/Disabled

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Tradebe Environmental Services

Address

Meriden, CT
06451 USA

Industry

Business

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