Title: Customer Analytics Sr. Analyst
Who we are
Respectful. A place to dream and do. These are just a few words that
describe what life is like at Toyota. As one of the world's most admired
is growing and leading the future of mobility through innovative, high-quality
solutions designed to enhance lives and delight those we serve. We're looking
for diverse, talented team members who want to grow and start their impossible
An important part of the Toyota family is Toyota
Financial Services (TFS), the finance and insurance brand for Toyota and Lexus
in North America. While TFS is a separate business entity, it is an essential
part of this world-changing company - delivering on Toyota's vision to move
people beyond what's possible. At TFS, you will help create best-in-class
customer experiences in an innovative, collaborative environment.
Who we're looking for
TFS's Business Intelligence Customer Analytics team is looking for a
responsible and motivated Customer Analytics Senior Analyst; someone who shares
our team's passion for data exploration, creative problem solving and
This position will support the predictive modeling area that develops
predictive models to foster analytical and fact-based decision making in the
enterprise. The person will utilize various data sources to uncover actionable
insights from customers' loan/lease lifecycles. This role is a combination of
analytics/statistical wizard and consultant, so the person should be
comfortable in building statistical predictive models and packaging, presenting
technical materials to business partners who may not be as technical. A
successful candidate may have an advanced degree, experience supporting
customer analytics, and experience with the auto finance industry.
+ Design, develop, and
refine predictive models to be integrated into new and existing business
leading-practice data, analytical tools, modeling techniques to solve
+ Facilitate in
implementing predictive models to enable more effective marketing campaign
segmentation and customer servicing operation strategies.
+ Leverage various
knowledge of Toyota business and industry trends with applied data and
analytics to propose strategic solutions to TFS business needs.
+ Consulting with teams
across the enterprise on ad-hoc projects as a predictive modeling Subject
What you bring
+ Demonstrated proficiency in some combinations of
programming languages such as SAS, R, Python, SQL.
+ Demonstrated experience with data mining skills
and predictive modeling techniques.
+ Experience with a data visualization tool such as
Tableau or similar.
+ Demonstrated ability to understand business
objectives and model documentation of processes while managing timelines
During your interview process, our team can fill
you in on all the details of our industry-leading benefits and career
development opportunities. A few highlights include:
work environment built on teamwork, flexibility and respect
growth and development programs to help advance your career, as well as tuition
purchase & lease programs
health care and wellness plans for your entire family
work options based on business needs
401(k) Savings Plan featuring a company match, as well as an annual retirement
contribution from Toyota regardless of whether you contribute
holidays and paid time off
services related to prenatal services, adoption, child care, schools and more
amenities such as fitness center, restaurants, etc.
you should know
success begins and ends with our people. We embrace diverse perspectives and
value unique human experiences. We
are proud to be an equal opportunity employer that celebrates the diversity of
the communities where we live and do business. Applicants for our
positions are considered without regard to race, ethnicity, national origin,
sex, sexual orientation, gender identity or expression, age, disability,
religion, military or veteran status, or any other characteristics protected by
Have a question or need assistance
with your application? Check out the How to Apply section of our careers page on Toyota.com!