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Client Account Manager

Townsquare Interactive
Charlotte, NC
  • Expired: August 12, 2021. Applications are no longer accepted.

As a Client Account Manager, you will be dedicated to building and maintaining strong client relationships ensuring that TSI is positioned to deliver on the services agreed upon that align with the client’s goals, objectives and expectations. We educate our clients, offer advice and suggestions, problem solve, and advocate for them. Our success is measured by their success.

Responsibilities Manage and maintain a growing book of current business Act as the main point of contact for all accounts within your book of business Build long-term partnerships across your book of business Proactively contact active clients to enhance customer retention and provide support to your clients Educate clients on all existing and new product offerings Analyze and measure client’s success, as well as areas where there is room to optimize their campaign Qualifications Strong communication and follow-up/follow-through skills Strong attention to detail Goal oriented Commitment to excellent customer service Excellent written and verbal communication abilities Ability to prioritize and manage multiple responsibilities Sales background is a plus 1-3 years experience in a client facing/customer service role Benefits 3 weeks of PTO ( 9 paid holidays) Medical, Dental, and Vision Insurance 401(k) Retirement Plan Casual, high-energy work environment Opportunity for upward mobility Company provided laptop Competitive salary bonus program Who Is Townsquare Interactive? Townsquare Interactive (TSI) is a division of Townsquare Media—the third-largest broadcasting company in the country. We develop digital marketing campaigns for small businesses using SEO, website design, social media management, online reputation monitoring and more.

We’ve won multiple local and national awards for our work environment, including: Charlotte’s Best Places to Work: 2015-2020 Best & Brightest Award: 2017, 2019, 2020 Top Workplaces for Charlotte Observer: 2017-2020 Top Workplaces USA: 2021 Why You’ll Love Working at TSI We are a team of driven individuals who push ourselves and those around us to grow personally and professionally. You can expect a dynamic and competitive work environment. To foster your success, you’ll take part in a comprehensive training program, surrounded by a positive and supportive culture that encourages everyone to develop themselves and others.

We’ve had countless internal promotions, and our goal is to continue the rapid growth of our company. Whatever your professional goals, you’ll have the opportunity to take steps toward your target and take your career to new heights TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.

Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge.

Townsquare Interactive


Charlotte, NC



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