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Personal Lines Insurance Assistant

Townley Kenton, Inc. Atlanta, GA
  • Expired: over a month ago. Applications are no longer accepted.

Job Description:

As we continue to grow, Townley Kenton is looking for a Personal Lines Insurance Assistant. An ideal candidate will have some previous experience in the insurance industry or an educational background in insurance/risk management. This person will be eager to hit the ground running on day one and able to learn on the job.

Primary Responsibilities:

  • Answering the main phone line, responding to basic questions, and transferring calls
  • Maintaining strong relationships with clients by upholding our culture of excellent service
  • Consulting with clients on low level questions and issues related to changes in coverage, billing, proofs of insurance, etc.
  • Initiating follow-ups with clients and carriers to resolve ongoing issues and answer questions
  • Qualifying, preparing and submitting quotes and proposals electronically
  • Collecting, processing and forwarding underwriting information

Ideal Characteristics:

  • Able to work well as part of a team
  • Meticulous, error-free data entry
  • Friendly and confident demeanor when communicating with customers over the phone or through email
  • Desire to learn and to help others

Townley Kenton, Inc.

Why Work Here?

Amazing team, great benefits, and lots of room to grow!

Townley Kenton is an independent insurance agency that has been protecting families and businesses in Atlanta and north Georgia for over 70 years. We provide exceptional risk management advocacy and tailor our services to be truly personalized to each customer. We believe in taking care of our employees as well as we do our clients, so we offer competitive salaries, excellent benefits, and a great work environment. Learn more at


125 Clairemont Ave, Decatur GA 30030
Atlanta, GA