This is a temporary position, scheduled to go through the end of May, could convert to a perm position.
Hours are Mon-Fri 8:30am-5pm
As a Pharmacy Technician you will perform live telephonic outreach to members and their physicians/pharmacies to improve health quality outcomes (i.e. medication adherence, appropriate drug utilization). This is your opportunity to join a pharmacy team with a focus on clinical and business collaboration. You will find an incredible team culture that provides opportunities to learn and evolve every day.
-Perform telephonic customer outreach to improve health quality outcomes
-Provide additional telephonic engagement with pharmacies
-Current and unrestricted registered pharmacy technician
-Minimum 1 year of experience working as a pharmacy technician
-High school education or equivalent experience
-Solid understanding of pharmacy claims processing systems including ability to help pharmacies resolve rejected claims
-Ability to navigate MS Office and Windows-based environment
-Excellent communication and customer service skills
-Retail and/or mail order pharmacy experience
-Experience with Part D claims adjudication
-Patient/Member telephonic outreach experience
-Spanish speaking (nice to have)