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Healthcare Customer Service Representative

TotalMed Staffing Inc.
Willowbrook, IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Position: Customer Service Rep
Office Address – Burr Ridge, IL 60527
Work Location (Office/Remote) - Remote, but training will be in office.
Pay Rate/ Target GPM – $17
Start date – ASAP
Hours – Monday-Friday 11:30am-8pm 
Vaccine Requirement – Fully vaccinated candidates are required to submit

Required Experience: 
•    Typing, 
•    1+ years of customer service experience in a healthcare setting 
•    MS Outlook / Data Entry Software experience

Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.

Notes From The Manager: 
•    Youth care- 10 calls Ambetter or provider services- 50 calls a day. Need to be computer savvy- they will be working in multiple systems at a time. These calls will be people calling with a problem. They need to be a critical thinker and do research and provide a service.
•    For the first 60 days on assignment, new hires will be in office for training. Once training is complete, they would transition to remote if performance metrics are met.

Company Description
In the rapidly-changing, highly regulated industry that is healthcare, you need a medical staffing partner who works for you.

Enter TotalMed. We’re an award-winning medical staffing agency delivering flexible healthcare staffing solutions no matter how complex your needs. But even more than that, we’re a team who really cares. Our end goal is to achieve quality patient care while enhancing your employee morale.

If you’re a healthcare professional in either clinical or non-clinical healthcare, our recruiters can help you navigate the sea of healthcare jobs, uncovering your ideal career path.

Or, if you’re faced with open positions and short-staffed projects in either business care or patient care, TotalMed can provide customized medical staffing solutions to fulfill your hiring requirements.

TotalMed Staffing Inc.

Why Work Here?
Best of Staffing award for providing remarkable service to their talent!

In the rapidly-changing, highly regulated industry that is healthcare, you need a medical staffing partner who works for you. Enter TotalMed. We’re an award-winning medical staffing agency delivering flexible healthcare staffing solutions no matter how complex your needs. But even more than that, we’re a team who really cares. Our end goal is to achieve quality patient care while enhancing your employee morale. If you’re a healthcare professional in either clinical or non-clinical healthcare, our recruiters can help you navigate the sea of healthcare jobs, uncovering your ideal career path. Or, if you’re faced with open positions and short-staffed projects in either business care or patient care, TotalMed can provide customized medical staffing solutions to fulfill your hiring requirements.

Address

1333 Burr Ridge Pkwy #125

Willowbrook, IL
60527 USA

Industry

Healthcare

Website

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