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Healthcare Customer Service Representative- Medical Call Center

TotalMed Staffing Inc. Rancho Cordova, CA
  • Posted: 5 days ago
  • $16 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Dental

"We are in urgent need of Customer Service Representative​ for a well-known being the largest Medicaid Managed Care Organization in the country, also the largest carrier in the Health Insurance Marketplace and a national leader in managing long-term services and support"

Facility – Health Insurance
Address – Rancho Cordova, CA 95670
Pay -- $15.50/hour (Weekly pay)
Hours – Mon-Fri 8am-5pm (Full Time)
Terms –Contract only through Feb 2020, possibility of extension.

Required:
*High School Diploma or higher
*2+ years of Healthcare Call Center Experience

Job Description:
• Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
• Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
• Refer unresolved customer grievances to designated departments for further investigation.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

TotalMed Staffing Inc.

Why Work Here?

Best of Staffing award for providing remarkable service to their talent!

In the rapidly-changing, highly regulated industry that is healthcare, you need a medical staffing partner who works for you. Enter TotalMed. We’re an award-winning medical staffing agency delivering flexible healthcare staffing solutions no matter how complex your needs. But even more than that, we’re a team who really cares. Our end goal is to achieve quality patient care while enhancing your employee morale. If you’re a healthcare professional in either clinical or non-clinical healthcare, our recruiters can help you navigate the sea of healthcare jobs, uncovering your ideal career path. Or, if you’re faced with open positions and short-staffed projects in either business care or patient care, TotalMed can provide customized medical staffing solutions to fulfill your hiring requirements.

Address

Foundation place C, Rancho Cordova, CA 95670
Rancho Cordova, CA
USA

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