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Healthcare Customer Service Representative- Medical Call Center 18/HR

TotalMed Staffing Inc. Tacoma, WA
  • Expired: 27 days ago. Applications are no longer accepted.

"We are in urgent need of Member Service Representative for a well-known being the largest Medicaid Managed Care Organization in the country, also the largest carrier in the Health Insurance Marketplace and a national leader in managing long-term services and support"

Facility – Health Insurance
Address – Tacoma, WA 98402
Pay –17.00 per hour (Weekly pay)
Hours – Monday-Friday: Training: 8:00am-4:30pm, after training 8:30am-5:00pm


  • High school diploma or higher
  • 2+ years of call center experience
  • 1+ year of healthcare experience

Job Description:

  • Receive and respond to all telephone or written correspondence inquiries from members within established timeframes and policies
  • Assist members with plan benefits via telephone, in writing, in person or make referral to outreach representative as appropriate
  • Document in the computer system all members’ issues and resolution
  • Utilize current reference materials to assist and resolve any member inquiries
  • May coordinate member transportation

TotalMed Staffing Inc.

Why Work Here?

Best of Staffing award for providing remarkable service to their talent!

In the rapidly-changing, highly regulated industry that is healthcare, you need a medical staffing partner who works for you. Enter TotalMed. We’re an award-winning medical staffing agency delivering flexible healthcare staffing solutions no matter how complex your needs. But even more than that, we’re a team who really cares. Our end goal is to achieve quality patient care while enhancing your employee morale. If you’re a healthcare professional in either clinical or non-clinical healthcare, our recruiters can help you navigate the sea of healthcare jobs, uncovering your ideal career path. Or, if you’re faced with open positions and short-staffed projects in either business care or patient care, TotalMed can provide customized medical staffing solutions to fulfill your hiring requirements.


Broadway Plaza, Suite 300, Tacoma, WA 98402
Tacoma, WA