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Healthcare Customer Service Representative

TotalMed Professional Portland, OR

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are in need of Customer Service Representatives with Healthcare and Customer Service experience for a well-known healthcare organization in the Portland-metro area! The position will be remote during COVID with the possibility of going into the office later on.

Pay: $16-$20/hr

Location: Portland, OR (Work from home during COVID)

Hours: Monday-Friday; 8am-5pm (flexible)

Requirements:

  • High School Diploma or GED - must be verifiable, from an accredited institution
  • 1+ years of Healthcare and Customer Service experience

Job Responsibilities:

  • Act as the primary point of contact and liaison for members and providers contacting the plan regarding COVID vaccine, general inquiries, concerns or requests for information.
  • Develop a general understanding of all member facing materials, communications and interactions and be prepared to respond appropriately to follow up calls.
  • Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving program services and benefits.

TotalMed Professional

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Address

Portland, OR
97222 USA

Industry

Healthcare

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