Position: Pharmacy Tech I
Location: Tampa FL 33634-1241
Hours: Monday through Friday, 11:00 am - 7:00 pm.
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely, and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment call to the pharmacist.
Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.
* At least 1-year experience as a pharmacy technician coordinating activities in an administrative support function.
* National pharmacy technician certification. Eligible for state registration, certification, or licensure per state regulations.
* Advanced computer skills including word processing and spreadsheet utilization.
* Excellent customer service skills (written and verbal) a must.
A verifiable High School diploma or GED is required.
Registered with Florida Department of Health
Total Medical Staffing
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