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Call Center Representative

Total Medical Staffing
Burr Ridge, IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Position Title – Call Center Representative
Address – Burr Ridge IL
Pay --$16.50
Start date – ASAP
Hours – m-f 8-5 pm
Terms – 11:30am - 8pm M-F
Covid – fully vaccinated candidates only to submit

Required Experience:

  • Typing, Previous call center/customer service/ office experience good tenure
  • 1+ years of Customer Service
  • MS Outlook / Data Entry Software experience

Job Responsibilities:

Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Notes From The Manager:
Youth care- 10 calls Ambetter or provider services- 50 calls a day. Need to be computer savvy- they will be working in multiple systems at a time. These calls will be people calling with a problem. They need to be a critical thinker and do research and provide a service.

For the first 60 days on assignment, new hires will be in office for training. Once training is complete, they would transition to remote if performance metrics are met.

Company Description
In the rapidly-changing, highly regulated industry that is healthcare, you need a medical staffing partner who works for you.

Enter TotalMed. We’re an award-winning medical staffing agency delivering flexible healthcare staffing solutions no matter how complex your needs. But even more than that, we’re a team who really cares. Our end goal is to achieve quality patient care while enhancing your employee morale.

If you’re a healthcare professional in either clinical or non-clinical healthcare, our recruiters can help you navigate the sea of healthcare jobs, uncovering your ideal career path.

Or, if you’re faced with open positions and short-staffed projects in either business care or patient care, TotalMed can provide customized medical staffing solutions to fulfill your hiring requirements.

Total Medical Staffing

Why Work Here?
We’re an award-winning medical staffing agency delivering flexible healthcare staffing solutions.

In the rapidly-changing, highly regulated industry that is healthcare, you need a medical staffing partner who works for you. Enter TotalMed. We’re an award-winning medical staffing agency delivering flexible healthcare staffing solutions no matter how complex your needs. But even more than that, we’re a team who really cares. Our end goal is to achieve quality patient care while enhancing your employee morale. If you’re a healthcare professional in either clinical or non-clinical healthcare, our recruiters can help you navigate the sea of healthcare jobs, uncovering your ideal career path. Or, if you’re faced with open positions and short-staffed projects in either business care or patient care, TotalMed can provide customized medical staffing solutions to fulfill your hiring requirements.

Address

Burr Ridge, IL
USA

Industry

Business

Website

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