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Client Success Manager

TopTalent Staffing Longwood, FL
  • Posted: 9 days ago
  • $55,000 to $60,000 Annually
  • Full-Time
  • Benefits: Medical

Client Success Manager

LOCATION: Central Florida
RATE OF PAY: $60,000+ Yearly DOE
SHIFT: Mon – Fri 8:00 AM – 5:00 PM
LENGTH: Temporary to Permanent position. Possible Direct Hire

Our client has an immediate opening for a Client Success Manager.
The purpose of this position is to set up, manage and nurture accounts. This person shall be assigned a number of clients in the financial industry and will manage their accounts to perhaps expand service offerings.

The Client Success Manager is not a selling position, but rather one that allows you to build relationships with your accounts and provide value to your clients.

REQUIREMENTS:

  • Travel required accounts are across the US
  • Associates and/or Bachelor’s Degree or equivalent experience.
  • Minimum 3-4 years’ experience working in a customer service position using phone client contact and database tracking systems.
  • Experience working in the financial industry required.
  • An ideal candidate will possess Account Management experiences such as a commercial loan officer or personal banker.
  • Expert computer skills utilizing MS Office, Excel, PowerPoint and database systems.
  • Approachable client and customer service orientation. Responds promptly to customer needs and is timely and professional in all interactions with clients.
  • Excellent interpersonal and communication skills. Must have the demonstrated ability to deal effectively and tactfully with a wide variety of individuals in person, via the phone, e-mail and in writing.
  • Must be able to work independently. Resolves problems by gathering and analyzing information and developing solutions in a timely manner.
  • Experience as an Executive Secretary or another administrative professional that has a background dealing with the public in a professional manner a plus
  • Organized with the ability to plan and prioritize work and use time efficiently
  • Demonstrates accuracy and thoroughness; continually looks for ways to improve and promote quality.
  • Ability to follow directions
  • Persistence in determining the correct vendor and best individual within the vendor organization to obtain all information needed to complete the contract
  • Attention to detail in entering information and completing tasks
  • Ability to communicate effectively both verbally and in writing
  • Credit Union or Bank experience is a MUST

We are a No Fee staffing agency Drug-Free Workplace / EEOC
All applicants are subject to a background search and skill testing where applicable

Most positions are not accessible via Public Transportation

TopTalent Staffing

Why Work Here?

Great working environment and caring management

We are a full service recruitment firm representing only the best, financially stable clients in the Central Florida area. Our clients hire us because we seek out only the most qualified candidates that are seeking careers with solid compensation, and growth opportunities. We are no fee placement service. We are EEOC and all candidates are subject to pre-employment Drug and background screening.

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