Order Processing Specialist
Toolcraft Machining Germantown, WI
- Expired: over a month ago. Applications are no longer accepted.
At Toolcraft Machining, we strive to have a world-class culture. We demonstrate our passion for Empowering People to Win Together through training, communication, and teamwork. A career at Toolcraft Machining means joining our family where we take pride in our core values of Grit, Authenticity and Doing The Right Thing. Community events, golf outings, potlucks, and holiday parties are just a few examples of how we build our Toolcraft Machining community.
We are a short run machine shop specializing in producing complex precision components for multiple industries. We believe that our employees are our most valuable assets, which is why we are committed to providing the resources necessary to make Toolcraft Machining a great place to work.
Employee development opportunities include:
- Coaching & Mentoring
- Training in manufacturing software and new technologies
- Cross-training opportunities
- Leadership development
- Tuition reimbursement
The successful Order Processing Specialist, working closely with Account Manager(s) will build and maintain customer relationships. The role is solely responsible for processing incoming customer orders, building relationships with strategic accounts and providing excellent customer service. This position reports to the Plant Manager.
- Build and maintain customer relationships.
- Processing customer orders and engineering changes efficiently.
- Develop and/or identify areas of improvement to Order Process and related SOPs.
- Assist with challenging client requests or issue escalations as needed.
- Build strong internal relationships fostering a team environment.
- Support customer service by working closely with Sales, Quoting, Purchasing and Operations.
Proficient in MS Office products
Strong interpersonal skills
Effective communication skills - writing, speaking and listening
The capacity to successfully work both independently and in collaboration with others.
Experience in manufacturing environment preferred.
Benefits include Health and Dental Insurance, Life and AD&D insurance, vacation, holiday pay, 401 (K) with employer match, profit Sharing and performance bonus.
Toolcraft Machining, Inc is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, sex, gender identity or sexual orientation, transgender status, national origin, age, marital status, genetic information, disability, protected veteran status, or other legally protected status.
Toolcraft Machining Inc ensures nondiscrimination in all programs and activities in accordance with Title VI & Title VII of the Civil Rights Act of 1964. Please contact us if you need more information or special assistance for persons with disabilities.
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