Pharmacy technicians, under the supervision of a licensed pharmacist, help the pharmacists provide medication and other health care products to patients and consumers. Technicians usually perform routine tasks to help prepare prescribed medication, such as counting tablets and labeling bottles. They also perform administrative duties, such as answering phones, stocking shelves, and operating cash registers.
Pharmacy technicians' responsibilities include the collection, organization, and evaluation of patient information, the management of medication distribution, and providing drug information and education to the patient or consumer. The pharmacy technician will be given the task of preparing, dispensing, distributing, and administering medications under the direct supervision of the pharmacist. The technician must have a complete understanding and appreciation for the use and side effects of prescription and nonprescription drugs used to treat common disease states. They must also demonstrate ethical conduct and maintain confidentiality of patient information.