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Customer Success

Tokens & Icons Berkeley, CA
  • Posted: over a month ago
  • Other

Do you like vintage artifacts, an open workspace, open books and no meetings? Cool vintage creations looking for collaborative individual across multiple departments. Liaison with customers as well as assisting the Founder on Special Projects. At Tokens & Icons, we create high quality gifts that tell stories. Each product is crafted from authenticated materials and artifacts, encompassing historic icons such as vintage museum material and sports artifacts such as Game Used baseballs, footballs, and hockey sticks from the MLB, NFL, and NHL. Some of our other licensed product lines include the New York MTA, Pan Am and the PGA TOUR. We sell primarily wholesale to museums, gift shops, and catalogs across the country; we also maintain our own retail website: tokens-icons.com

What We’re Looking For:

An enterprising and creative individual to join our collaborative efforts to. As our products often "sell themselves" we are looking for an individual to do the storytelling. The products appeal to peoples' passions, so the task is really about making presentations and following up on inquiries and potential projects with customers. Another important facet of the job will be assisting the Founder navigating in the “digital world.” Our ideal candidate is someone who has 2-3 years of experience in the working world and would like to further develop their small business skills.

What You Bring:

  • A positive, "can do" attitude; you enjoy a variety of challenges and have a desire to learn
  • You have a keen eye for detail and the ability to carefully proof your work
  • You are able to work independently, as well as part of a team
  • You are an effective and empathetic communicator with great writing skills
  • Computer literacy with Apple Systems including Microsoft Office
  • Prior experience is helpful, but we are willing to train the right person
  • Executive Assistant experience a plus, but not required

What we offer:

We value teamwork and a supportive learning environment. We offer a collaborative open office in which you will have exposure to all aspects of the company. This is a great opportunity for anyone who is interested in learning how a small wholesale business works. Our office is located in a quiet West Berkeley neighborhood near University and 6th street.

Benefits After 90 days:

  • 50% of Company Medical Plan Premium Paid
  • Paid vacation and Holidays

Compensation: Commensurate with experience

Due to Trade Shows/in-person presentations, we do have an appearance policy (no facial jewelry or visible tattoos)

Hours: Full time 8:00AM to 5:00PM Monday-Friday; there are periods of high volume before Trade Shows, and during the Holiday season; weekends as required for travel and Trade Shows.

Tokens & Icons has been turning authentic, nostalgic artifacts into functional gifts for more than 20 years. The company was founded upon becoming one of the first licensees of the New York City MTA with whom we continue to create cuff links that feature the iconic retired NY Subway tokens. Soon Chicago approached us to do the same for them, and, before long, the Boston and the San Francisco Transit Authorities were under license and furnishing us with their tokens for products. Thus the process of acquiring authentic artifacts and featuring them in classic designs of functional gifts has become our sweet spot. From authentic vintage typewriter keys to Pan Am fuselage to Buffalo Nickels to watch movements from the early 20th century, Tokens & Icons aims to bring a new life and purpose to the memorable everyday objects of our past.

Tokens & Icons

Address

Berkeley, CA
USA

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