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General Manager

Tok LLC DBA Ruckus Seattle, WA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description


General Manager – Ruckus Recreational

Ruckus Recreational is seeking a motivated candidate with leadership experience to oversee daily operations and grow our brand within the bustling Capitol Hill community. We’re looking for a leader who is hyper-focused on every stage of customer experience to build upon our foundation and ethos. Our General Manager will be responsible for creating a positive atmosphere that allows our staff to thrive as a cohesive unit to deliver service that delights our customers and strengthens our brand.

This is a unique opportunity to lead a supportive team within an exciting new industry in a position that offers limitless growth potential.


  • Ensure customer satisfaction in retail and online experience
  • Support and guide Assistant Managers, Team Leads, Security, and Budtenders
  • Employee recruiting, onboarding, and scheduling
  • Work with our marketing team on strategic campaigns and loyalty program
  • Monitor analytics of marketing campaigns and document return on ad spend
  • Work with our web designer to improve user interface and customer experience
  • Ensure functioning of Point of Sales system (Dauntless)
  • Assist Intake Manager to ensure product availability
  • Oversee inventory tracking
  • ATM management
  • Payroll
  • Supervise team of retail sales workers
  • Adjust daily schedule for shift personnel to ensure optimal efficiency

Required Experience:

  • Staff Management
  • Customer Relations
  • Payroll
  • Scheduling
  • POS Audits
  • Inventory Management
  • Previous experience in retail, customer service, or other related fields
  • Ability to thrive in a fast-paced environment
  • Excellent written and communication skills
  • Strong leadership qualities

Ruckus Recreational is Capitol Hill’s first & finest Clean Green certified cannabis retailer. Founded in 2015 with an eccentric spirit and an ambitious goal: to deliver a retail cannabis experience unlike any other.

Ruckus features a wide selection of high-quality flower, prerolls, concentrates, edibles, topicals, and tinctures. Sound like a lot? Our budtenders are knowledgeable, personable, and ready with a recommendation!

Ruckus Recreational is located at the top of Capitol Hill on 15th Avenue. We are surrounded by many popular shops, coffee houses, restaurants, salons, and lounges. The #10 bus stops across the street. The light rail station and the #8 bus are a short walk away.

Tok LLC DBA Ruckus

Why Work Here?
We are a small business looking to grow within the greater Seattle area, we are here to spark the revolution using cannabis!


1463 E. Republican St. Seattle

Seattle, WA



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