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Customer Retention Manager

Titus Will Auto Group Olympia ,WA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The Titus Will Auto Group has been family owned and operated since 1938. At Titus Will, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Titus Will is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealerships throughout the years.

Responsibilities:

  • Utilize customer data/history to generate leads for the sales team
  • Make warm calls to prospective customers to set appointments
  • Interact with service drive customers to inspire interest in upgrade program
  • Greet appointments and make a warm turn to sales associates
  • Meet daily, weekly, and monthly production quotas
  • Self-manage your sales pipeline utilizing the lead generation program and the CRM

Qualifications:

  • 2+ year of sales or customer service experience required
  • Experience with a CRM
  • Self-motivated and ability to excel with little supervision
  • Confident and friendly communication skills – written, phone, and in person
  • Knowledge of the auto industry preferred, but not required
  • Available to work flexible hours and weekends

What we offer:

  • Base salary plus commission
  • Medical, dental, 401k
  • Paid time off
  • Growth opportunities
  • Employee vehicle purchase plans
  • Long term job security
  • Discounts on products and services

Titus Will Auto Group

Address

Olympia, WA
98502 USA