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Customer Care Representative

Tipico USA Technology
Hoboken, NJ
  • Expired: September 27, 2022. Applications are no longer accepted.

Job Description Tipico is looking for experienced customer care representatives to be the face of our sportsbook customer service operation. We want representatives to engage with our clients using live chat and email and promote our brand by providing outstanding assistance to our customers. Having a passion or knowledge of sports and betting is ideal, but if not, we will provide an extensive training experience as well as continued development to make sure you stay up to date with what’s happening in the world of gaming and sports. Weekend availability is required for this role.  As Customer Care Representatives, you will:   Provide a proactive, personalized service experience to our customers in a positive manner.  Assist and resolve customer inquiries and complaints by providing the best recommendations and or solutions to the customer, with following up to ensure resolutions.  Form trust and loyalty with customers by providing brand and product expertise.  Provide accurate and complete information to customers using the right systems for gathering information.  Adapt and work cross functionally with other departments.  Adhere to strict procedures and policies of a highly regulated market.  

Tipico USA Technology

Address

Hoboken, NJ
USA

Industry

Business