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Customer Service Associate

Tim Pruitt Insurance Agency Inc
Springdale, AR
  • Expired: September 22, 2022. Applications are no longer accepted.

Tim Pruitt Insurance Agency Inc

We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started!

Responsibilities

  • Find patterns in customer complaints and bring them to the team for improvement
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
  • Keep track of customer accounts and make updates with new account information as necessary
  • Regularly meet with sales lead to receive the newest service and product knowledge


Qualifications

  • Previous work in a customer-facing position
  • Excellent active listening, interpersonal, and communication skills
  • High school diploma, G.E.D. or equivalent


Compensation

$36,000

About Tim Pruitt Insurance Agency Inc

I've been in the insurance business for 33 years, and in Springdale for 25 of the 33 years. I am personally accountable for providing prompt, accurate, and cost-effective service to our customers."

Insurance companies cannot exist without clients and customers. The goal of this agency is to provide added value service to meet the needs of our policyholders. Part of providing exceptional service to our customers is to ensure their insurance needs are met. It is our intention to meet customer needs by marketing and selling all applicable products. Our Team will be the #1 Springdale agency, and, we will be in the Top 100 overall Agency in our Company.

Tim Pruitt Insurance Agency Inc

Address

Springdale, AR
72762 USA

Industry

Business