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IT Manager

Tilt Creative + Production
Richmond, VA
  • Posted: over a month ago
  • Full-Time
Job Description

Tilt Creative + Production seeks an Information Technology Manager with a strong desire to learn and take part in our information security systems. The IT Manager will report directly to the Chief Information Technology Officer and help in the overall function of IT support as well as the implementation of our IT security and structure.


  • Communicates effectively. Develops and delivers communications that convey a clear understanding of the unique needs of different audiences.
  • Successfully manages relationships. Builds partnerships and works collaboratively with others to meet shared objectives.
  • Someone whose success is driven by ensuring the success of their team and the company.
  • Optimizes work processes. Seeks to close inefficiencies and gaps to maximize efficiency of workflows.
  • Eager to learn and advance by taking on new roles and responsibilities.


  • Oversee and support/implement company IT support.
  • Collaborate with different members of the IT team to ensure all goals are met and that we are carrying out best practices.
  • Receive and distribute IT equipment while maintaining ongoing relationships with vendors.
  • Oversee the inventory management system to track all company equipment.
  • Responsible for the oversight and implementation of the security strategy.
  • Manage employees of the Security team to ensure the highest standards of security controls for the organization.
  • Responsible for the prevention, detection, and response controls for the company.
  • Enforce policies and procedures.
  • Oversee day-to-day work of employees directly and through supervision of lead staff.
  • Coach and develop staff.
  • Oversee the security controls for the organization.
  • Ensure best practices are followed when implementing new security processes or technologies.
  • Responsible for defining, developing, and implementing the security architecture for the company.
  • Play a critical role in managing the successful response to a wide range of potential security incidents.
  • Coordinate the daily activities and training of security staff to develop their technical expertise.
  • Assign tasks and projects to security staff; monitor progress of projects and task assignments to ensure work is being completed by agreed upon time frames.
  • Make decisions as necessary to keep projects on schedule.
  • Train other personnel on the company’s security policies and procedures; maintain and update company-wide security training programs.
  • Coordinate with law enforcement to ensure all crimes against the company are properly handled.
  • Perform other duties and projects as assigned.


Ideally, this person desires to advance and grow into the Information Security Manager position and already possesses some of the following qualifications:

  • Good understanding of data communication topologies, protocols, various types of data communications equipment, and company network structure.
  • Excellent understanding of the following technologies: VPN, IPsec, DKIM, SPF, DMARC, DNS, SMTP, and penetration testing.
  • Excellent understanding of web application technologies and exploits.
  • Excellent knowledge of how security is implemented in networking equipment and on various platforms; knowledge should include a thorough understanding of firewalls, packet filtering routers, and security mechanisms implemented in various operating systems, databases, and applications.
  • Strong understanding of various security technologies, including remote access systems, strong authentication techniques, encryption, and digital certificates.
  • Excellent knowledge of various security tools, including syslog analyzers, intrusion detection software, penetration scanning software, and auditing software.
  • Strong understanding of cloud technologies and how to properly secure them.
  • A knowledgeable and experienced "people" person who can assist other team members with a positive and helpful attitude on IT-related issues.
  • Willing to take on a wide range of roles and responsibilities and looking to advance in a growing company.
  • A person who focuses on ensuring we are meeting our company and security goals.
  • An effective communicator who can present information to all levels of an organization.
  • Typically requires a bachelor's degree in a related field and a minimum of 5 years of related experience, including prior supervisory or management experience.(A combination of post-high school education, job-elated certification, and related experience equivalent to 5 years may be considered in lieu of minimum requirements.)


Tilt Creative + Production is doing big things in Richmond, Virginia, from our historic Shockoe Slip headquarters and our studio in the thriving Scott’s Addition neighborhood. We’re a diverse group of talented professionals who balance fast-paced client work with personal well-being. Our culture doesn’t demand late nights and weekend work. We trust employees to manage their own time, encourage personal development, and give everyone Friday afternoons off. Our salaries and benefits are competitive, and we know you’d love Richmond, the charming, casual, surprisingly progressive city we call home.

Tilt Creative + Production


Richmond, VA



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