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CLIENT ADVOCATE - BILINGUAL *SPANISH
Thurston County Food Bank Olympia, WA

CLIENT ADVOCATE - BILINGUAL *SPANISH

Thurston County Food Bank
Olympia, WA
Expired: over a month ago Applications are no longer accepted.
  • Vision , Medical , Dental , Paid Time Off , Retirement
  • Full-Time
Job Description
Salary: $23.78 - $25.99/hour starting wage (d.o.e.), $23.78 - $32.92 full salary range (svc yr based), 32-36 hours/week

SUMMARY JOB DESCRIPTION:

This position is responsible for providing supportive services to food bank clients. Primary responsibilities include assisting clients in applying for community service programs, basic information and referral as well as client screening. Be able to communicate and translate as needed in both English and Spanish.

 

RESPONSIBILITIES:

 

  1. Assist clients in determining eligibility and accessing available programs and resources such as the Basic Food Program and others as identified by the organization.
  2. Coordinate with other providers to expand access to program participants to other community Establishing and maintaining community and organizational relationships.
  3. Monitor program materials for accuracy and availability to clients.
  4. Help facility staff prepare for client use by creating a clean and welcoming environment.
  5. Prepare reports as required by the Client Services Supervisor or Operations Manager.
  6. Assist volunteers tasked with basic data entry, application assistance,  and other organizational administrative needs.
  7. Train and orient volunteer staff on Federal, State, and local program standards, job requirements, philosophy, and mission of the food bank.
  8. Provide backup as needed for other program staff.
  9. Serve as an active Food Bank staff member, including participation in meetings, training, fundraising efforts, and other planned activities.
  10. Translate brochures, documents, social media and community resources as needed it.  
  11.  Have bilingual conversations in English and Spanish with clients and community members.
  12. Other duties as assigned.

 

KNOWLEDGE AND SKILLS:

  • Ability to work with individuals of varying socio-economic, cultural, and ethnic backgrounds.
  • Ability to work independently and with minimal supervision.
  • Ability to communicate well both verbally and in
  • Ability to understand and follow oral and written instructions.
  • Ability to understand and apply the philosophy and mission of the Thurston County Food Bank.
  • Ability to maintain flexible work hours to accommodate meeting schedules, staff training, and other agency-related activities.
  • Knowledge of the needs of our client base.
  • Ability to speak, write and read fluently in English and Spanish.

 

MINIMUM QUALIFICATIONS:

 

  • Experience with large-scale client management
  • Fluency in English and Spanish will be verified through a third party certification paid for by the Thurston County Food Bank.
  • Experience working with low-income, marginalized, and underserved populations.
  • Computer literacy including use of word processing, database, and spreadsheet software.
  • Valid Washington State Driver’s License.
  • Food Handler’s permit or ability to obtain one within 30 days
  • Possess or obtain a First Aid card in one of the following programs: American Red Cross, Labor & Industries, or another County-approved program.

 

 

Salary & Benefits: $23.78 - $25.99/hour starting wage (d.o.e.), $23.78 - $32.92 full salary range (svc yr based), 32-36 hours/week. Employee benefits include employer-paid medical coverage, vision, and dental for employees and begin the first of the month following 30 days of employment. Coverage for spouses, partners, and dependents is also available. Paid time off, matching retirement contributions.

 

Work Location: This position will work out of our client service center located in our downtown Olympia Food Pantry/Client Service Center located at 220 THURSTON AVE NE, OLYMPIA WA 98501.

 

The Thurston County Food Bank is an Equal Opportunity Employer. We seek to provide equal opportunity for all persons without regard to race, age, color, religion, gender, gender expression, marital status, sexual orientation, military status, national origin, or any other characteristic protected under the law.  We are dedicated to cultivating a diverse workforce that serves and reflects our community.

Address

Thurston County Food Bank

Olympia, WA
98501 USA

Industry

Business

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