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Customer Service Representative

ThreePDS Flint, MI
  • Expired: August 25, 2020. Applications are no longer accepted.

Job DescriptionOur client is an integrated, managed care health care organization in the Lower Peninsula of Michigan. It operates 14 hospitals, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health and hospice providers, retail medical equipment showrooms, pharmacy services, and a wholly-owned medical malpractice insurance company.Position Summary:Provides clerical and data entry support to the department. Maintains daily correspondence and documentation as assigned.

Responsible for generating weekly and monthly departmental reports. Maintains, tracks, and reports on administrative functions as assigned. Assists department with special projects as needed.

Essential Functions and Responsibilities:1. Opens, sorts, reviews and stamps daily departmental mail and faxes.2. Generates specific reports3.

Researches and coordinates the collection and analysis of data related to departmental responsibilities.4. Completes filing, data entry, logging of all departmental documentation and processes are assigned.5. Provides support for departmental committees/functions.6.

Maintains a positive working environment and willing provides assistance as needed or directed without substantial deviation.7. Orders departmental supplies.8. Maintains department files in an orderly fashion.9.

Photocopies business related materials and maintains training and reference binders.10. Assists with processing claims of low complexity on a daily basis.11. Other duties as assigned or when necessary to maintain efficient operations of the department and the Company as a whole.RequirementsHigh School Diploma - Required, Associates or higher - Preferred 2+ years of Experience in a high-volume call role - Required Medical Terminology Knowledge - Required Microsoft Excel Test and Data Entry Test results included Submission - Required Company DescriptionAt ThreePDS, our mission is to provide the highest quality staffing solutions on contract and/or permanent basis within the framework of a highly personalized and transparent approach.

We Partner with Clients and Candidates alike to provide the highest level of service to achieve a common goal. Associated topics: front desk, help, information technology analyst, patient, pc, support, systems administrator, technician, technician i, technician iv Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst



Flint, MI
48504 USA