Creative Project Manager

Job Title: Creative Project Manager- 10678

Work Location: Mounds View, Minnesota

In office: Hybrid, 2-3 days in-office, Remote other days

Top 3 things the manager is looking for:

1. At least 2 years of experience doing project management for creative projects (web, email, social media, print)
2. Experience working with in-house or agency graphic designers, print vendors, digital teams
3. Account management experience, demonstrated ability working directly with clients/accounts, managing timelines and budgets

Job Purpose
The Creative Services Project Manager is responsible for the intake of creative projects from internal marketing communication clients, thoughtfully and positively analyzing the project need, managing the project through the creative team workflow, and making sure deadlines, budget, and project expectations are met.

Job Responsibilities
1. Project Management: Oversee the development of design projects, brochures, ads, presentations, AEM web pages, Eloqua emails, and social media, while ensuring quality is maintained and that corporate identity is reflected properly. Maintain a smooth workflow through graphic & digital design, proofreading, and art direction by providing complete project requirements and communicating job tasks clearly. Provide work estimates, determine schedules, and provide direction to internal and external resources for job completion. Ensure the project is meeting deadlines and budget commitments. Provide complete proofs to clients as needed.

1. Customer Contact: Identify and define the roles and responsibilities of the client and CV Creative & Digital COE to qualify the expectations of the client and ensure customer satisfaction for all design projects. Entails meeting with internal clients and designers to determine project goals, then acting as a liaison between the client and the creative team to determine the best way to achieve the client's requirements in the most cost-effective, expeditious manner. Build and maintain positive relationships with clients.

Team Responsibilities

1. Team Involvement: Responsible for being an active and supportive team member. Consistently attends team meetings as a positive and active contributor. Supports the needs of the entire team and the individual team members. Provides the information and support that is necessary for others to succeed on the team. Shows personal respect and courtesy for others. Unselfishly goes beyond personal job requirements to assist others.

1. Time Management: Responsible for chargeback goals equal to 85% of total yearly working hours. Responsible as a team member for the overall profitability of the team, including mistakes, rework, or other errors that are charged back to the department and affect the bottom line. Team members are responsible for making proper use of vacation, sick time, work absences, and overtime within the department and guidelines.

Job Requirements

Education/Experience

Four-year degree in administration, communications, or related area of study

Skill Competencies

Strong client relations

Excellent planning, prioritization, and coordination skills

Well-organized, capable of meeting deadlines

Knowledge of and ability to use Macintosh software, specifically Adobe InDesign

Ability to learn new software applications quickly

Capable of problem-solving and working under pressure

Able to handle multiple projects while maintaining strong attention to detail

Interpersonal Competencies

Excellent customer service skills

Able to work well in a team environment

Ability to communicate effectively and educate others

Demonstrate initiative and teamwork

Resourceful and responsive

Respond well to input from team members

Preferences (not required)

In-house graphics industry experience

Design or production experience

Ability to persuade and negotiate

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