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Customer Service Inbound / Customer Service Associate / CSR

Think Next LLC Des Moines, IA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Position Description               

·          Poor attendance and attention in training will make it very difficult to be successful with those assessments.

·         We are seeking candidates with strong communication skills, experience with customer service and answering a high volume of phone calls.

·         The assignment at IWD includes 2 weeks of classroom training.

·         Attendance is required for the first two weeks of the assignment.

·         The in person training given is what will allow the group to have the tools they need to be able to successfully serve our customers.

·         It is imperative that they attend every day .

·         Additionally, two open note/book assessments will be given to each of them to go over the information learned in training.

·         This is the tool we use to ensure a person retained the information in training.

·         They would be processing paperwork from customers, making phone calls to gather information from customers, working on scanning equipment, sorting paperwork according to document type and reviewing documents for accuracy.

·         The position is very diversified and will need a candidate who can change directions quickly.

·         The department is extremely busy and they need people who are reliable and can keep up.     

 

Skills Required           

·         Clerical projects Phones Customer Service Scanning Making files Filing Researching data

·         They would be processing paperwork from customers, making phone calls to gather information from customers, working on scanning equipment, sorting paperwork according to document type and reviewing documents for accuracy.

·         The position is very diversified and will need a candidate who can change directions quickly.

·         The department is extremely busy and they need people who are reliable and can keep up.     

 

Skills Preferred          

·         Typing Data Entry Experience working with the public would be helpful Explain short term positions and breaks in employment               

 

Experience Required              

·         1 year of office experience on the resume         

 

                                Education Required

·         High School or GED      

Think Next LLC

Think Next LLC's Logo

Address

1000 East Grand Ave.

Des Moines, IA
50319 USA

Industry

Business

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