Senior Project Manager, Creative Producer

Who are we? 

Thesis, a digital agency in Portland, OR. We’re hell-bent on humanizing the relationship between people and brands, which starts with our teams: real people making real work. Come as you are. Bring what you bring. We’ve been around for 20 years. In contrast to our former identity that reflected what we do, we chose the name Thesis as it better represents how we do it: a full-service agency believing our strength is in our approach—believing how the work we make is only as strong as the thought—and data—we put behind it. That sounds intense. But make no mistake, we also play real hard. All while respecting work-life boundaries. 

The Job

Senior Project Manager, Creative Producer is a dedicated role embedded with clients, leading the creative and project management work, through content creation and operational excellence, with one of our largest clients. 

We are looking for a self-sufficient worker who embraces challenges and remains composed, assured and effective under pressure. This role will be multifaceted, and successful candidates are able to demonstrate strategic thinking and creative problem-solving in a fast-paced, ever-changing environment.

In this partnership, Thesis works to provide operational excellence to our client focusing on all things marketing: .com, apps, performance marketing, content creation, paid media, and email.

This role provides operational support to the creative team and ensures that strategy, processes, and initiatives align with overarching client and team objectives.  While managing the production process for content within all creative platforms, inclusive of mainly digital platforms. You should care intensely about your work without conflating work ego with personal ego. While you’ll be working closely with clients, our agency’s integrated teams collaborate equally and share accountability, in failure and success alike.

Be prepared to let the best ideas rise to the top.

———

As a person, you are:

• Detailed: A detail-oriented, organized, positive team player who is responsible for tracking and managing the logistics of creative deliverables across categories and channels. 
• Composed: You keep a level head under pressure.
• Confident and humble: You are comfortable making judgment calls as necessary, knowing when to consult colleagues and management.
• Roll up your sleeves: You’re willing to help out wherever needed. No task is too small or too big.
• Plate-spinner: Someone who has the ability to juggle multiple levels of clients (from designers to senior leadership to producers) while managing top to bottom cross-functional creative campaigns with multiple stakeholders and digital outputs.
• Multifaceted: A keen eye for detail as well as a mix of both technical skills and creative acumen a must.

As a worker, you will:

• Manage workflow from digital channels incoming to a client design team while effectively uplift agency reputation through stellar work and client relationships. 
• Manage creative projects from start to finish–intake of briefs/asks, necessary resourcing, reviews, approvals, and passed back to Channels for live activations. 
• Manage and produce video and photo shoots of varying scale that provide content for multiple weeks of digital content outputs. 
• Work with team members to establish processes and ensure that team members stay up to date as processes evolve is essential. 
• Source and manage projects with external partners and vendors, including agencies for VCs and Copy.
• Proactively drive and manage workflows while collaborating with departments and stakeholders-internal and external-to ensure timely, effective completion of all digital projects and ensuring asset delivery to all supporting channels.
• Ensure timely creative delivery based on stakeholder milestones, such as creative and brand reviews.
• Build relationships and trust with clients.
• Ensure the process is followed by all stakeholders throughout the project lifetime.
• Regularly provide process and operational recommendations.
• Attends Client Meetings (inclusive of Creative Reviews) and ensures any feedback is communicated and adjusted to the proper stakeholders.
• Maintain proficiency in necessary project management platforms needed for effective communication.
• Be a liaison between clients and external/agency partnerships.
• Serve as a knowledgeable, reliable contact point for any information required by the client, including the expertise of tools and knowledge of various stakeholders. 
• Proactively manage priorities, raise risks, and offer productive solutions.
• Provide estimations of workload for each client designer. Assign and shift projects to designers as needed, on a daily basis, to ensure that deadlines are met.
• Provide support to designers, making sure they have what they need to do their job, and push back on requests when needed.
• Partner with project managers and producers on the client and agency teams to ensure that proposed project timelines reflect the design time needed.
• Partner with studio manager, supervisor/ops lead, and project managers to forecast future project and team needs.
• Lead production communications and workflows within your team, ensuring effective exchange of information and deliverables.
• Drive and maintain design consistency across deliverables.
• Establish and maintain best production practices.
• Be in close alignment with the internal Thesis design studio for resourcing.

As for experience, you need:

• Bachelor’s degree, preferably in Advertising/Marketing, Communications, Design or related field.
• 7+ years of experience of digital marketing in a large/enterprise corporate setting, preferably digital or creative/design agency.
• 3 - 5 years creative production experience.
  • Inclusive of running and producing projects across the creative lens–from photo and video shoots to digital ads to branding. 
• Experience working with project management software tools, preferably Asana, Basecamp, Airtable preferred.
• Proficiency in digital and creative operations and is fluent in design-speak.
• Ability to manage multiple projects of various scopes with differing and converging timelines.
• Excellent communication skills that provide clear direction and enable collaboration between teams.
• Ability to understand challenges and/or underlying concerns.
• Ability to work independently and cooperatively in a diverse, perpetually changing environment, while maintaining a calm and positive spirit.
• Willingness to manage and collaborate with remote workers and/or third-party creative agencies.
• Strong understanding of digital, commerce, and internet concepts, including latest online community trends, user experience best practices, and technology jargon.
• Experience building relationships, confidently interacting with all levels of leadership and understanding and valuing cultural differences.

 But even better, you have:

• Background in multidisciplinary marketing and advertising including but not limited to the production of; film, video, photography, and or creative/branding.
• Strong understanding of digital, commerce, and internet concepts, including latest online community trends, user experience best practices, and technology jargon.
• Experience in people management. 

Above all, be hungry to learn and grow beyond this job description. 

Still with us? 

Cool! Let's talk.

Workplace equity is not a single checkbox.

It's a new way of thinking, of working, and of moving through the world. At Thesis, we prioritize diversity, equity, and inclusion. You'll see this in our hiring practices, growth plans, and workplace programs—because our agency, our work, and our society are better when diverse perspectives come together.

EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Sex/Sexual Orientation/Gender Identity/Age