Skip to Main Content

SALES SUPPORT COORDINATOR - Gourmet Food Company

TheSpiceLab
Pompano Beach, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are currently looking for a new member of our 4 persons in house sales team.

We are a woman-owned, family-run business, The Spice Lab takes great pride in being one of the world’s premier suppliers of custom seasoning blends. Its extensive product line includes top-quality salts, award-winning seasonings and rubs, premium organic spices, peppercorns, Himalayan salt shot glasses, salt rimmers and a wide variety of corporate gifts. We also provide private label for regional and national brands and for high-profile clients such as Curtis Stone and Wolfgang Puck. The Spice Lab is USDA Organic certified for packaging organic spices. The company’s high-quality line of products can be found in grocery, gourmet & specialty gift shops, foodservice, club, major retailers, on Amazon and the company website at www.spices.com.

 

Role/Job Description:

Sales Support for Key Accounts, National Sales Manager and Broker Reps

Enter, process and track fulfillment of customer orders. Troubleshoot problems and ensure total customer satisfaction.

Communicate with customers/brokers regarding any order issues, i.e., delivery, delays, pricing, inventory.

Manage Projects and assist with Key Accounts: i.e., Events, Promotions & Drop Ship Programs, process returns

Assist Sales Dept. with Sample Requests, Sales & Forecasting Reports, and Presentations

Call / reach out to potential customers for business acquisition

Assist Executive Sales Assistant with Setting up new Wholesale, Grocery and Private Label Accounts, New Vendor Packages, new item forms (NIFs), review vendor guides, all terms/conditions of sale

Review, Research and Find Solutions regarding Customer Chargebacks & Shortage Claims/Disputes

Handle customer calls/emails

Document customer complaints for QA / Food Safety Compliance.

Assist with creating and maintaining product spec sheets.

Flexible – assist with other departments as needed.

 

QUALIFICATIONS:

Microsoft Office products

Proficient with Vendor Portals

Positive Attitude

Excellent interpersonal, phone, and communication skills.

Works well under pressure

 

Company Description
The Spice Lab takes great pride in offering the widest selection of sea salts from a single source. Its every expanding line of products include peppers, spices, seasonings, rubs, loose teas, Gourmet Gift Collections, Himalayan salt shot glasses and plates, regional brands, private labeling, a wide array of corporate gifts and more. All products are processed and packaged in our SQF & HACCP certified manufacturing facility in Pompano Beach, Florida.

A homemade Christmas gift in 2009 sparked the start of The Spice Lab, recognized as a Female Founder in Inc. Magazine, Listed as one of the Top 50 Women-Owned Businesses in Florida twice and ranked 5 times on the Inc. 5000 list of America's fastest growing private companies.

The company's extensive line of sea salts, spices, seasonings and related products are sold by gourmet and specialty gift shops, major retailers and online through Amazon and at www.thespicelab.com.

TheSpiceLab

Why Work Here?
Growing Company with a dynamic team. Great benefits (including wellness program). Challenging Position.

The Spice Lab takes great pride in offering the widest selection of sea salts from a single source. Its every expanding line of products include peppers, spices, seasonings, rubs, loose teas, Gourmet Gift Collections, Himalayan salt shot glasses and plates, regional brands, private labeling, a wide array of corporate gifts and more. All products are processed and packaged in our SQF & HACCP certified manufacturing facility in Pompano Beach, Florida. A homemade Christmas gift in 2009 sparked the start of The Spice Lab, recognized as a Female Founder in Inc. Magazine, Listed as one of the Top 50 Women-Owned Businesses in Florida twice and ranked 5 times on the Inc. 5000 list of America's fastest growing private companies. The company's extensive line of sea salts, spices, seasonings and related products are sold by gourmet and specialty gift shops, major retailers and online through Amazon and at www.thespicelab.com.

Address

4000 North Dixie Hwy Pompano Beach

Pompano Beach, FL
USA

Industry

Business

View all jobs at TheSpiceLab