Spa Front Desk Manager
The Woodhouse Day Spa - Indianapolis Indianapolis, IN
- Expired: over a month ago. Applications are no longer accepted.
Spa Front Desk Manager Responsibilities:
- Manage the daily operations of the spa
- Make sure both guests and team members are scheduled efficiently and effectively to maximize bookings
- Coach and develop team members
- Maximize inventory for professional and retail use
- Understand our software systems and utilize tools to analyze the spa’s overall performance
- Take the lead in neighborhood marketing and community outreach
- Ensures each guest has a phenomenal and consistent experience
- Understands that serving and helping others leads to personal satisfaction
- Ability to operate as first in command reporting directly to the Owner/Principal.
- Must be organized, dependable, a good trouble-shooter, and be able to resolve all issues.
- Accountability to follow all protocols, procedures, and processes.
- Must be comfortable delegating and providing direction.
- Responsible for moving retail and cross-selling the services of the spa.
- Must be relied upon to open and/or close the spa as required.
- Maintain spa aesthetics and optimal operations of spa performance.
- Computer literate and tech savvy
- Ability to foster teamwork and strong communication skills
- Accuracy of information and data entry
- 2 years of similar work experience in a management capacity
- Spa experience preferred
- Experience in guest relations and management is essential
- Previous experience with administration, computers, organization, communication, retailing, and training.
- BA in business administration, business management, communications, or equivalent experience
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The Woodhouse Day Spa® Corporate.
The Woodhouse Day Spa - Indianapolis
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