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Sales Store Manager

The Watches of Switzerland Group
Greenwich, CT
  • Posted: over a month ago
  • Full-Time
  • Benefits: life insurance, medical, vision, 401k, dental,
Job Description

Acting as a focal point in the business and providing links between sales, operations and clients you must ensure the delivery of exceptional customer service whilst achieving company objectives by planning and executing the Floor and Store business plan; making clear the objectives and required performance keeping all costs and controls within budget.

With the support of the Sales Executives you will be leading and managing a high performing team, engaging them in the required customer experience and delivery of performance targets; coaching individuals to draw out their full potential you will also identify the motivational tactics required for this purpose.

You will be required to ensure that operating processes and procedures are maintained and continually reviewed and improved ensuring a streamlined, customer orientated business. Having credible knowledge of the issues facing the business on a day to day basis and in the longer term, you should be able to develop your own solutions and be entrepreneurial in your approach whilst maintaining the Stores professional image. You will play a crucial role in providing a clear communication link between all parts of the business, anticipating future challenges and opportunities and responding to these effectively. This opportunity is for our Betteridge location.

- You will be a constant role model ensuring that every customer – both internal and external – receives the exceptional customer service they have come to expect.

- Your role includes identifying, sharing and spreading best practice throughout the business, and demonstrating excellent team work across the Group network.

- Ensuring profit targets are met

- Ensuring discounts and costs are kept within budget

- Achievement of the floor sales targets KPI and department targets

- Performance management of floor colleagues, providing feedback and development opportunities

- Delivering an exceptional customer service

- Competitor analysis

- Representing the Store at internal and external meeting

- Organizing daily and weekly routine tasks in line with policies and procedures through active delegation and participation

- Maintaining visual merchandising to company standards

- Managing the till and associated transactional procedures

- Participate in, and running floor / store training and out of hours meetings and VM changes as required

- Completion of all training requirements through E learning and other sources

- Ensuring all team members adhere to the company dress code standards at all times

 

Company Description
Watches of Switzerland Group’s well-invested portfolio consists of over 130 stores in the UK and 39 stores in the US. We have long-standing, collaborative partnerships with the most recognized and prestigious luxury watch brands. Our stores are well-invested and feature a spacious, contemporary, inviting, welcoming, high-end luxury feel, further enhancing the prestigious brands which are showcased. Our multi-channel leadership has been established through a network which includes multi-brand stores, a presence in travel retail, a strong online platform and a growing portfolio of mono-brand boutiques in partnership with Rolex, TAG Heuer, OMEGA, Audemars Piguet and Breitling.

Watches of Switzerland is a globally recognized modern, leading retailer of the most prestigious luxury watch brands in the world including Rolex, Patek Philippe, Audemars Piguet, Cartier, OMEGA, TAG Heuer, Breitling, Tudor, Blancpain, Vacheron Constantin, Panerai, IWC, Jaeger-LeCoultre, Piaget, Hublot, Zenith, Breguet, Bovet and Grand Seiko. Founded in 1924, Watches of Switzerland has been retailing the world’s finest watches for over 90 years. The Company began trading as a mail-order business under the name G & M Lane on Ludgate Hill, and now has stores in leading retail destinations across the UK and US.

January 2022 Newsletter
https://emails.watches-of-switzerland.co.uk/q/119zk0uVDdir/wv

Anytime. Anywhere. by Watches of Switzerland
https://www.watchesofswitzerland.com/anytime-anywhere

News and Media – Latest Stories And More From The Group
https://www.thewosgroupplc.com/news-media/
https://usa.watchpro.com/breaking-news-watches-of-switzerland-sales-soar-by-40-in-the-united-states-despite-pandemic/
https://www.watchpro.com/watches-of-switzerland-group-valued-at-2-5-billion-after-another-stellar-quarter/

Follow Us on Instagram @watchesofswitzerland_usa and @mayorsjewelers

The Watches of Switzerland Group

Why Work Here?
Competitive earnings Comprehensive, ongoing training Career growth potential

Watches of Switzerland Group’s well-invested portfolio consists of over 130 stores in the UK and 39 stores in the US. We have long-standing, collaborative partnerships with the most recognized and prestigious luxury watch brands. Our stores are well-invested and feature a spacious, contemporary, inviting, welcoming, high-end luxury feel, further enhancing the prestigious brands which are showcased. Our multi-channel leadership has been established through a network which includes multi-brand stores, a presence in travel retail, a strong online platform and a growing portfolio of mono-brand boutiques in partnership with Rolex, TAG Heuer, OMEGA, Audemars Piguet and Breitling. Watches of Switzerland is a globally recognized modern, leading retailer of the most prestigious luxury watch brands in the world including Rolex, Patek Philippe, Audemars Piguet, Cartier, OMEGA, TAG Heuer, Breitling, Tudor, Blancpain, Vacheron Constantin, Panerai, IWC, Jaeger-LeCoultre, Piaget, Hublot, Zenith, Breguet, Bovet and Grand Seiko. Founded in 1924, Watches of Switzerland has been retailing the world’s finest watches for over 90 years. The Company began trading as a mail-order business under the name G & M Lane on Ludgate Hill, and now has stores in leading retail destinations across the UK and US. January 2022 Newsletter https://emails.watches-of-switzerland.co.uk/q/119zk0uVDdir/wv Anytime. Anywhere. by Watches of Switzerland https://www.watchesofswitzerland.com/anytime-anywhere News and Media – Latest Stories And More From The Group https://www.thewosgroupplc.com/news-media/ https://usa.watchpro.com/breaking-news-watches-of-switzerland-sales-soar-by-40-in-the-united-states-despite-pandemic/ https://www.watchpro.com/watches-of-switzerland-group-valued-at-2-5-billion-after-another-stellar-quarter/ Follow Us on Instagram @watchesofswitzerland_usa and @mayorsjewelers

Address

239 Greenwich Ave

Greenwich, CT
USA

Industry

Retail

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