IT Systems Administrator

What you will do:

• Support mixed server environment of VMWare, Hyper-V, and physical machines
• Manage and support SAN and NAS, multi-domain AD environment
• Support all networking gear including troubleshooting, implementation and updates
• Implement and manage IT systems including AV, Windows updates, OS deployment; Windows and Mac OS X and monitoring solutions Microsoft using SCCM/MECM, Intune, & JAMF
• Ensure uptime and accessibility to systems for end users
• Manage data backup and recovery
• Manage and troubleshoot phone systems
• Provide support for office and manufacturing machines and software
• Plan and work with vendors to implement new technologies or services at multiple locations
• Provide elevated support for helpdesk techs on their services tickets
• Monitor and respond to after hours’ issues as needed
• Effective and timely response to service tickets
• Make recommendations on future systems and technologies
• Provide training, documentation and introduction to IT systems to new IT staff
• Perform other duties as assigned

What you need to bring:

• Four-year degree in a related field or equivalent experience.
• 6+ years’ experience in IT including at least 3+ years’ systems administration experience
• Extensive experience in creation and management of MS Active Directory systems
• Experienced in troubleshooting many varieties of hardware including server, network, and storage
• Experience with hybrid email infrastructure, AD connect, Azure and O365
• Ability to learn and support new systems and technology
• Customer service mentality
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Strong interpersonal skills
• High attention to detail
• A+ / Network + / Security+/MCSA / MCSE are a plus, but not required